Bomi Yoon

Annie Yoon- | E:-Tauranga, BOP 3112 PROFESSIONAL SUMMARY EDUCATION SKILLS Experienced Office Management and Administration Professional with 6 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Bachelor of Business Administration | Hospitality Management Sejong University, Seoul • • • • WORK HISTORY Office Administration Meeting the deadline under pressure Attention to detail Microsoft Office Suite • • • • 02/2011 Tech Savvy SAP, ERP, Xero Filing, Data management Adaptability, Fast-learner OFFICE MANAGER 11/2019 to 06/2020 MGK Homes Ltd | Papamoa, Tauranga • Manage documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports • Collect data using various research methods to broaden results and optimize marketing strategies • Developed team communications and information for meetings. • Manage billing, transactions, invoicing and budgeting to decrease financial inconsistencies using Xero General administration support SALES ADMINISTRATOR 07/2018 to 07/2019 Linde • Monitor monthly sales to write reports using SAP • Analyze financial information related to operating expenses, office supplies and equipment to examine budget needs • Check export documentation to determine cargo contents to China • Process sales orders from customers to increase company revenue • Forecast sales and set successful policies to achieve 5% of objective • Arrange meetings and prepare agendas SALES ADMINISTRATOR 04/2017 to 04/2018 P&G • Analyze program data using SAP daily, weekly, and monthly to provide input for key decision making and Sales planning • Compute and create purchase orders in ERP to monitor stock levels, verify purchase requisitions and expedite customer orders • Review monthly operations to assess compliance with budgets and determine necessary adjustments for future plans SALES PLANNING ADMINISTRATOR 02/2015 to 12/2015 Heineken • Support data management for sales planning team projects • Manage the purchase order process using SAP and Microsoft Office • Complete project about individual performance of sales members by analyzing sales goals and improvement and reported all data related • Assist customers by providing tracking information and resolving shipping or merchandise issues • Check inventory and selected products from specific locations based upon customer orders and availability CUSTOMER SERVICE OFFICER 03/2011 to 09/2014 Vitalaire • Entered client information into databases quickly and with minimal errors. • Merge customer data of 2 companies systems using ERP systems and Microsoft Access/Excel database • Create initial report format for various sales data types • Manage customer calls effectively and efficiently in complex, fast-paced and challenging customer service environment • Respond to inquiries about home-healthcare devices from doctors, nurses and patients with background information • Manage delivery/maintenance schedule effectively to support sales team REFERENCE Will be provided upon request