NWAKEGHO Bomasi Confidence
OBJECTIVE
Seeking a fulfilling position as IT Engineer and support of all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experience.
PERSONAL DETAILS
Nationality:Nigerian
State of Origin:Edo
Address: 5 Osaghede Uzi Street, Off Aerodrome Close, Benin City.
Gender:Male
Marital Status: Married
Email: -Skype ID: bomasi.nwakegho
Mobile:-
Languages:English, Yoruba & Ika
WORK EXPERIENCE
Smile Communications NigeriaOct, 2015- Till date
Position 1: IT Desktop Engineer.
Procurement and Installation of employee laptops and desktops
Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Maintains Inventory List with locations being deployed to on all IT devices purchased and distributed regionally by documenting hardware and software details.
Backup management of servers and desktops/laptops
Work in-line with LINE MANAGER on weekly reports and quarterly Budgeting. Run reports to determine malfunctions that continue to occur.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Evaluates vendor-supplied IT Devices by studying user objectives; testing software compatibility with existing hardware and programs.
Processes and monitor warranty support policy on all regional IT devices nationwide.
Performing and ensuring proper installation of licensed operating systems, and appropriate software nationwide.
Installs and configures client VPN application for all staff.
Supports all other regional IT Departments in Nigeria and works remotely on staff system at critical moments.
Resolve technical problems with Local Area Networks (LAN), Network Printer related issues, and other system related issues.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Respond to IT related queries either in person, remotely or via mail. Manage internal applications for departmental deployment.
Maximizes use of hardware and software by training end users Maintains system capability by testing computer components.
Position 2: Technical Support Engineer
Support sales team on any technical issues
IT desktop support to the office and sales Team
Installation of wireless access points and router in customer's location (TP link, Mikrotik, Ubiquity, Cisco Linksys etc.)
Train the Sales team on any new technology or new product
Attend to customer calls for inquiries and technical support
Visiting customers’ home for any technical issues that cannot be solved remotely
Visiting customers’ home or offices to integrate smile internet solution to their existing network infrastructure.
Gather network parameters and escalate to the network engineers in case of network downtime.
Visiting Smile Enode B to gather general network information.
Troubleshoot Smile mifi and router for faults and provide necessary solution.
Installation of Smile external radio for internet connection.
Telvida Systems LimitedMar, 2013 – Feb, 2014
Position: Solution Engineer
Responsibilities:
Making sure that the IT department of the company is running smoothly.
Installation, Management of software’s for clients and users such as Windows 7, Ms Office, Anti-virus, configuration of Ms Outlook etc
Configuring, Installation and Troubleshooting of Video Conferencing [Telepresence] –Avaya/Radvision, Polycom, Aethra Vega
Troubleshooting malfunctions of network hardware and software applications, IP telephony and security systems to resolve operational issues and restore services.
Technical Support at the office
Remote Support/User Support for clients over the phone & web.
Use of Customer Relationship Management (CRM) to send daily & weekly reports
Key accomplishment:
Installation of Radvision video conferencing equipments for Ceragon wireless limited
Maintenance of video conferencing equipments for Ceragony wireless limited.
Maintenance of video conferencing equipments for Airtel Nigeria and Total Nigeria
Installation of Polycom Video Conferencing equipments for APIN (1 unit), NETCO (6 units), CNEIT (1 unit), Samsung Nigeria (1 unit).
Installation of Aethra Vega Video Conferencing equipments for Frigoglass Nigeria
Manual and automatic configuration of internet protocol (IP) phones using OMNICS software.
Successful IT support to Nigeria breweries.
Deployment of standard version of lync server for office lab
Installation of any window operating system
Glory Electrical installations, AkureSept - Nov 2011
Position:Trainee Engineer
Job Overview:
Sales of electrical house wiring and installation equipment.
Electrical installations and house wiring
Key responsibility:
Installation of conduit pipe
Drawing of cables through conduit pipe
Troubleshooting and correction of electrical faults in a building.
Miccom Cables and Wire Nig. Limited July- Oct. 2010
Position: Industrial Trainee
Job Overview:
Manufacturing of electrical cables and wires
Key responsibility:
General Electrical Maintenance
Troubleshooting of industrial machines and correction of electrical fault
Switching of power between two power sources
Installation of electrical appliances
Kolawe Nigeria Limited May- July 2010
Position: Industrial Trainee
Job Overview
Construction, installation and maintenance of electrical control panels
Key Responsibility:
Installation of copper bus bar in the control panel cabinet
Installation of circuit breakers in the control panel cabinet
Installation of voltmeters and current transformers in the cabinet
EDUCATION BACKGROUND
University Of Benin2014 – 2016
The Federal University Of Technology, Akure, 2006 - 2011
Government secondary school Bacita 1996 – 2002
Central Primary School Ekpon -
QUALIFICATIONS OBTAINED
M. Engineering 2016
Bachelor In Electrical And Electronics
Engineering (Second Class Upper Division) 2011
West African Examination Council [SSCE]2003
First School Leaving Certificate 1996
PROFESSIONAL CERTIFICATION
Microsoft Certified Solution Expert: Core Solution Lync Server 2013
Polycom Certified Video Conferencing Engineer2013
Polycom RealPresence Environments: Technical Track RPEOT200 2013
Avaya Certified: SME Communications2013
Avaya Certified: RadvisionScopia Solution2013
OTHER SKILLS
Use of Electronics workbench to design simple electronic circuit, Microsoft Visio – Network Diagrams, Microsoft Office, Electrical wiring (Conduit/surface) and installations
HOBBIES
Reading, Listening to Music, Games and Visiting new places
REFERENCE
Engr. David Imasi
Regal davis construction limited
-
Mr. Douglas Edaki, ACA
West African Seasoning Co.
37,CreekRoad,Apapa, Lagos
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Mr. Wilson Oboh
NIPOST, Ikeja,Lagos
-