Boluwatife Ogundana

OGUNDANA BOLUWATIFE PROFESSIONAL SUMMARY Detail-oriented Mass Communication undergraduate with hands-on experience in customer interaction, communication, and service support. Skilled in handling inquiries, providing clear information, and working collaboratively in fast-paced environments. Eager to grow in a remote Customer Support / Customer Service role. EDUCATION Bachelor of Arts in Mass Communication College of Communication Studies (COCOMS) Expected Graduation: August 2027 Relevant Coursework: Public Relations, Media Writing, Communication Research Leadership: Academic Director – ASS (College & Department Level) WORK EXPERIENCE Intern – EKO FM (Broadcasting Department) • Communicated effectively with team members and on-air guests • Assisted in coordinating programs and managing information flow • Strengthened verbal communication and professionalism Intern – Studio 24 • Assisted customers with inquiries and service requests • Provided basic customer support during studio sessions • Supported photography and design tasks • Helped maintain a positive client experience SKILLS Customer Support & Communication • Clear written and verbal communication • Active listening and problem-solving • Time management and organization Tools & Technical • Microsoft Word, PowerPoint, Excel • Google Workspace (Docs, Calendar) • Zoom • Canva • Basic photography & design PERSONAL ATTRIBUTES • Eager to learn • Detail-oriented • Reliable and organized