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I have four years of hands-on experience working as a Computer Technician, during which I have developed a strong foundation in diagnosing, repairing, and maintaining computer hardware and software systems. My role involved troubleshooting a wide range of technical issues, setting up and configuring desktops, laptops, printers, and peripheral devices, and supporting users with day-to-day IT challenges. I also worked with operating systems such as Windows and Linux, performed system upgrades, ensured data backups, and maintained network connectivity and cybersecurity protocols.

Throughout my career, I’ve demonstrated a strong ability to work under pressure, manage multiple service requests, and provide technical support that’s both efficient and user-friendly. My background in economics has enhanced my problem-solving and analytical skills, helping me approach technical issues with logical thinking and cost-effectiveness in mind. This dual expertise allows me to offer value beyond IT support—by understanding the broader business impact of technology decisions and contributing to smarter, more strategic solutions.