Bolaji Akinleye

AKINLEYE BOLAJI VICTORIA 10a ALHAJI GANIU STREET BALOGUN BUS STOP IJU ISHAGA LAGOS STATE-- PROFESSIONAL SUMMARY Are you overwhelmed with daily tasks slowing you down? Let me help you take the workload off your shoulders. I help businesses streamline operations and administrative tasks, customer service, data management, improve efficiency and provide exceptional support to entrepreneurs and businesses. My mission is to help you manage the business needs you do not have time for so you can focus your energy on growing your business. KEY SKILLS - Calendar & Email Management - Data Entry & Database Management - Customer Support (Email, Chat, Phone) - Travel Planning & Booking - MS Office Suite / Google Workspace - Time Management & Organization VIRTUAL ASSISTANT TOOLS ●​ Google docs ●​ Google sheets ●​ Google meet ●​ Google Calendar ●​ Microsoft Office ●​ Calendly ●​ Google drive ●​ Gmail SERVICES OFFERED ●​ Administrative Assistance: Email and calendar management, scheduling appointments and making travel plans. ●​ Customer Support: Attending customers complaints, inquiries and providing solutions. Friendly and professional chats, emails and phone support. ●​ Document Management: Creating report, data entry, spreadsheet and presentation. ●​ Research & Data Entry: Accurate, fast and detailed data management and compilation. ◽ ◽ ◽ ◽ WHAT TO EXPECT Proactive Communication: I give clear updates, quick responses and proactive support Detail -Oriented & Highly Organized: Accuracy and structure in every task. Confidential & Trustworthy: Your business information is safe and secure with me. Reliability: I meet deadlines and deliver high-quality work every time. PROFESSIONAL EXPERIENCE ●​ VIRTUAL ASSISTANT Remote — 2022 to 2024 - Supported multiple clients with scheduling, email management, and administrative tasks - Handled customer support via calls and chat - Performed data entry with high accuracy - Created reports, spreadsheets, and presentations for clients. ●​ CUSTOMER SUPPORT -Ikeja Electric Plc- - Managed office communications and schedules for a team of 18 people - prepared documents, and organized virtual meetings - Assisted with customer issues and providing solutions for both customers and company. EDUCATION Degree Obafemi Awolowo University Ile Ife 2023 LANGUAGE English Yoruba CERTIFICATIONS - Virtual Assistant Bootcamp – [VEECROWNS TECH], 2024 REFERENCES Available upon request. Let's work together to free up your time so you can focus on growing your business. Send me a message and let's get started on making your workload lighter.