Bojana Sorak

I have spent a substantial amount of time performing both administrative office skills and customer service at the University of Western Ontario, healthcare environments, and fast-paced malls, where my duties included the following:

  ·   Working well under pressure with minimal supervision and meet deadlines

Applying client service-oriented skills and working effectively as a team member.

·     Managing the medical as well as the administrative side of the facility

·     Understanding of information systems and technology, computer skills for the use of programs 

·     Receiving and directing incoming calls and inquiries via phone, emails, two-way radio and the security practices

·     Greeting staff, being in close contact with patients and clients, managing doctors’ appointments

·     Ordering and maintaining supplies to keep the perimeter adequately stocked

·     Updating doctors' and patients’ personal files: keeping their records current and confidential

·     Assisting the Laboratory Supervisors and technical staff in the various labs

·     Possessing comprehensive knowledge of monitoring, processing, and packaging of specimens

·     Engaging clients in order to provide them with what they need in terms of quality services

·     Maintaining knowledge of existing sales promotions, policies concerning payments and trades, and the security practices