Bojana Pajic

Bojana Pajic --Imrea Borija 1/11, Novi Sad, 21107 SKILLS ABOUT ME Coordina ng Junior Project Manager with a wide range of experiences in HR, Account Management and Onboarding Managment roles, having the educa onal background in Business and Economics. Working in the so ware industry for the past 3 years, currently working in the localiza on industry. Customer Service Opera ons WORK EXPERIENCE Onboarding Junior Project Manager Milengo Gmbh / Novi Sad, Serbia / Sep 2023 - Present Account Management Management of pre- and post- projects ac vi es. Leading the project related communica on with clients. Reviewing of project requirements, conduc ng mee ngs with teams and stakeholders, scheduling, monitoring metric. First Aid Business To Business Talent Acquisi on Management Wri ng Social Media Onboarding Manager Menu Technologies / Novi Sad / Nov 2022 - May 2023 Responsible for the en re clients' onboarding journey. Managing client escala ons through Freedcamp and email. Iden fying, crea ng and leading process improvement programs to create automated processes within the company's business systems. HR Opera ons Specialist/Talent Acquisi on Specialist Menu Technologies / Novi Sad / Oct 2021 - Oct 2022 HR Opera ons tasks. Performing selec on of new candidates in accordance with the defined criteria. Arrangement of orienta on program plans and trainings for the newly recruited employees. Conduc on of training need analysis, defining a training plan proposal. HR Generalist/Account Manager Saint Di / Novi Sad / Sep 2020 - Oct 2021 LANGUAGES German English IT Recruitment and hiring, comple ng internal onboarding and o oarding procedures. Coordina ng contracts and other legal documents. Wri ng promo materials. Responsible for HR Opera on tasks. Social Media Management. Responsible for building rela onships and maintaining a sustainable user's network with internal clients (users of the in-house so ware project). Execu ve Administra ve Assistant ALBERTA INC. / Calgary / Jul 2017 - Jun 2020 Serbian HOBBIES Reading Medita on Skiing Science fic on movies Outdoor ac vi es with family and friends Monitoring and recording expenditures. Responsible for correspondence with the bank and the bookkeeping agent. Recruitment and hiring. Account Manager/Customer Service Specialist Jago AG / Novi Sad / Nov 2015 - Jun 2017 Managing company's rela onships with its B2B and B2C customers. Building long term rela onships with a group of customers. Maintaining the paperwork. Flight A endant Emirates Airlines / Dubai / Sep 2011 - Aug 2015 Providing exemplary levels of aircra on-board safety and highest level of service and comfort to a broad range of customers, including VIP's and other high-profile individuals. Providing First Aid to passengers onboard. E D U C AT I O N Master, Doba Faculty of Applied Business and Social studies / Maribor / 2016 Bachelor (Appl.) in ENTERPRENEURSHIP Higher School of Professional Business studies / Novi Sad / 2011