Bojana Lazarević
Vuka Karadžića 49a, Novo Selo, Lesnica, Serbia--
www.linkedin.com/in/bojana-lazarevic-15a651333
Summary
I am a fast-learning, responsible person with high performance in multitasking. I have excellent customer support
skills across various communication channels, including chat, phone calls, and emails. This versatility is essential
for providing effective support and ensuring customer satisfaction. Also, I have strong communication skills with
various kinds of people and have succeeded in crisis situations.
Experience
International Dispatch Operator
Yandex Go
Nov 2024 - Present (3 months)
Customer Support Representative
Mplus Serbia
May 2024 - Oct 2024 (6 months)
Customer Support on the FlixBus project.
Computer Technician
High School Krupanj
Sep 2007 - Jun 2011 (3 years 10 months)
Music, Reading, Manicure
Education
High School Krupanj
Computer Technician
Sep 2007 - Jun 2011
Licenses & Certifications
Test of English for International Communication
Issued Oct 2024 - Expires Oct-A0356D-7337A035D-F2
Skills
Microsoft Office • Salesforce.com • Work Bench • C+ • Salesforce.com • Teamwork • Sales
Management • Team Leadership • Team Building • Customer Satisfaction (CSAT)
Bojana Lazarević - page 1
