RESUME: Boitumelo Iglad Moholane
Tel:
E-mail:
Address:
-/--122 Springfield,10 Gibson Drive west, Buccleuch 2090
SUMMARY OF EXPERIENCE
I work in the financial services industry, customer service, administration and sales.
I offer an in-depth understanding of the banking and sales cycle process and remains focused on customer
satisfaction throughout all stages; I have knowledge of customer need analysis concept and technology.
My major strength includes, excellent communication, interpersonal skills, decision making, assertiveness and
customer relationship management, dutiful respect for compliance in all regulated environment and clear vision
to achieve the best results possible.
EMPLOYMENT HISTORY
Name of Employer
Designation / Title
Period of Employment
•
•
Engage closely with new and existing customers, recommending appropriate deposit and lending
services.
Conduct financial need analysis to determine gaps.
Name of Employer
Designation / Title
Period of Employment
•
•
•
•
•
•
Nedbank Limited
Client Advisor: Consumer and Private Clients
2021 March to date
Nedbank Limited
Sales Consultant
2017 May to 2021 March
Provide goal-based banking services to businesses and individuals
Facilitates intra division referrals by building mutually beneficial relationships
Provide face to face and telephonic services to customers
Conduct financial need analysis to determine gaps.
Formulate financial solution for clients.
Present recommendations and financial solutions to clients
Name of Employer
Designation / Title
Period of Employment
Reason for Leaving
Great entertainment and Projects
Administrator
2013 August – 2014 August
Contract expired
• Office administration.
• Data capturing and control
• maintenance and assurance of quality documentation system
• Inventory management
Notable Achievements
o Achieved 100% documentation and system control
• Establish new business pipeline through marketing; lead generation and tracking
• Maintain quality assurance
• Manage customer relationship and administrative services.
Notable Achievements
o Achieved 100% sales targets
o Achieved 100% customer satisfaction
1
RESUME: Boitumelo Iglad Moholane
Other roles occupied
o
Receptionist
o
Front desk Operation
o
Book keeping
o
Service champion
EDUCATION
TERTIARY EDUCATION
Qualification
Year Passed
Marketing Management
2013
Institution
Boston Business College
Qualification
Year Passed
Regulatory Exam-RE5
2015
Institution
Moonstone
Qualification
Year Passed
Banking
2019
Institution
Chartall Business School
DDIT
REFERENCES
CURRENT/PREVIOUS EMPLOYER
Nedbank
TELEPHONE NUMBER
-
NAME OF SUPERIOR
Mrs Caron Barbries
DESIGNATION
Team Leader Sales
CURRENT/PREVIOUS EMPLOYER
Sun Hotel Middarnd
TELEPHONE NUMBER
-
NAME OF SUPERIOR
Lindiswa
DESIGNATION
Assistant Manager
CURRENT/PREVIOUS EMPLOYER
Great Entertainment and Projects
TELEPHONE NUMBER
-
NAME OF SUPERIOR
Africa Ndende
DESIGNATION
Manager
2
