Bohdan Pyrih

BOHDAN PYRIH Email:-Social: linkedin.com/in/pyrih-bohdan/ PROFESSIONAL SUMMARY Experienced Salesforce Developer with 7 years in the ecosystem, including 4+ years as a Senior developer. Expertise in CRM integration, custom solutions, and implementing Sales and Service applications across various Salesforce clouds. Dedicated to aligning Salesforce with company needs for optimized processes and organizational success. SKILLS ● Lightning Components (Aura and LWC) ● MuleSoft / Commerce Cloud ● Visual Force / Hubspot/ Pardot ● HTML / CSS / SLDS / JavaScript ● Advanced SAP knowledge ● REST/ SOAP / JSON ● Salesforce Field Service Lightning ● Marketing Cloud / Experience Cloud ● SOQL / SOSL ● Programming Languages: Apex, Java ● Source and Version Control: Git, GitHub, AWS, Bitbucket ● Continuous Integration Systems ● Salesforce CPQ & Billing ● Salesforce Fied Service Lightning ● Linkedin & Email Automation ● Marketo, Web Scaping CERTIFICATIONS Administrator Certification............... credential ID- Developer 1 Certification.................. credential ID- App Builder Certification.................. credential ID- Front-End JavaScript Frameworks: Angular............................ Design Patterns......................................................................... Databases and SQL for Data Science with Python................... EDUCATION Lviv Polytechnic National University Bachelor of Computer Science, Department of Artificial Intelligence Lviv Polytechnic National University Master`s Degree in Computer Science, Department of Software Development EXPERIENCE 07/2022 to 02/2024 Salesforce Team Lead / Salesforce Integrations Expert MVP Match (mvpmatch.co) – Berlin, Germany MVP Match is Europe's first team orchestration platform that enables forward-thinking companies to discover, deploy, and manage world-class product teams to accelerate product development. They bring together the world’s best product managers, engineers, and designers from their exclusive and invite-only network ready to join the next big project - united as a team. At MVP Match, my team and I made a big difference by optimizing Salesforce to fit their unique needs. Our solutions streamlined processes, saved time, and empowered users to focus on their main tasks. By leveraging Salesforce and various integrations, we optimized workflows, reduced manual efforts, and saved MVP Match significant time and resources. Our solutions empowered users and enhanced productivity across the organization. ● We designed a custom architecture for Salesforce, tailored to MVP Match's business model. This included organizing data around customers, talents, jobs, applications, proposals, invoices, and timesheets. ● Our custom Applicant Tracking System allowed sales reps and talent agents to collaborate efficiently, reducing manual tasks and automating processes wherever possible. ● Integration with LinkedIn and Apollo enabled seamless data gathering about talents and clients while complying with GDPR. ● We implemented a two-way sync with the internal platform, allowing for job postings, talent proposals, invoicing, and timesheet submissions directly from Salesforce. ● Custom components and Textkernel integration enhanced talent search capabilities based on CV parsing. ● We developed personalized dashboards for each business unit to track quarterly goals and key performance indicators. ● A custom proposal feature empowered the delivery team to present talents effectively and gather feedback. ● Integration with marketing tools like Ortto and Google Ads facilitated tracking customer journeys and sources. ● Our integration with PandaDoc streamlined e-document processes, saving time and automating document generation for talents and clients. ● We conducted weekly training sessions to ensure users understood features, provided feedback, and identified priorities. ● Our daily and sprint meetings ensured progress tracking, issue resolution, and sprint planning. 08/2021 to 06/2022 Senior Salesforce Developer Zilliant (zilliant.com)/ SoftServe (softserveinc.com) – Austin, TX, USA Zilliant, Inc. provides price optimization and price management software for manufacturing, distribution, high-tech, and industrial service companies. The company`s pricing software enables manufacturers and distributors to adopt an approach to price analysis, optimization, price list management, quoting, and negotiation. By using LWC my team built an application from a customer-facing perspective completely to their design framework and UI hosted on the Salesforce platform which works on desktop and mobile. Our team integrated DocuSign which helped with the e-documents process. Our solutions allowed our customer to streamline their customer proposal process, and simplify their order tracking process. Autogenerated document-sending process helped to save up to 2-3 hours of daily routine for sales reps, that were made to do it manually before. We developed a custom approval process with 4 4-level approval structure, that allowed tracking individual discounts for any of the VIP customers. ● Built client-specific solutions on the Salesforce1 platform using Apex, Aura, and LWC ● Executed a comprehensive end-to-end FSL implementation. This encompassed tasks such as work order creation, scheduling service appointments, generating service reports, and more. ● Integrated MuleSoft to complete APIs, data, and batch processes ● Created Automation of emails to Opportunity owners based on business requirements ● Implemented Sales and Service Cloud ● Designed Approval Process for Payment plans. ● Integrated Salesforce.com with other applications via real-time, batch, sync/async Assisted with troubleshooting data issues using SQL queries Designed Custom UI for Case Management ● Managed client applications through web services with SOAP protocol and REST architectural style. ● Employed extract-transform-load (ETL) tool to migrate information from one database to another. ● Executed a comprehensive end-to-end FSL implementation. This encompassed tasks such as work order creation, scheduling service appointments, generating service reports, and more. ● 09/2020 to 08/2021 Salesforce Developer / Salesforce Admin 55places (Neighborhoods.com) - Chicago, IL, USA 55places has built an unrivaled network of industry-leading experts, with tens of millions of visitors each year to its website. 55places has helped thousands of visitors find communities that speak to who they are and offer them opportunities to be exactly who they want to be. I was a Salesforce developer in a team of 8 including 3 Admins. I was responsible for incorporating Sales and Service Cloud. ● Built client-specific solutions on the Salesforce1 platform using Apex, Aura, and LWC ● Migrate data from the Legacy System to Salesforce CRM using the Informatica tool. ● Designed a Round Robin Algorithm to manage multiple cases. ● Experience in APEX Programming by creating Custom Triggers and performing Asynchronous calls to implement business logic as business requirements . ● Used SOQL and SOSL statements within Governor Limits for data manipulation needs of applications using platform database objects. ● Maintenance of installed Managed Packages in Lightning using Apex ● Doing bulkification of triggers using Collections like list, set, and Map. ● Writing relationship SOQL queries according to business requirements. ● Developed Visualforce pages using standard, Custom, and extension controllers. ● Worked on SOAP API and REST API to design and support web services platform. ● Checked processes and assessed communications within CRM systems for efficiency. ● Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations. ● Wrote Apex code for inbound and outbound web services. ● Evaluated data use and mapped to integration requirements to support business ● 07/2019 to 07/2020 Salesforce Developer / Salesforce Admin Peeklogic (peeklogic.com) - Austin, TX, USA Peeklogic has been in business since 2015 and is a fast-growing IT services and Salesforce Consulting company that offers a wide array of solutions starting from strategy consulting right through to implementing IT solutions. During my time in this position, I worked with one of the enterprise clients focusing on Salesforce implementation. I was responsible for the development of Apex Triggers for achieving business needs, to make them align with company processes, and to achieve a maximum automation level for their team. That helps their workers to spend less time on repeating tasks, with my solutions, the company was able to save 730 hours pers each user annually which leads to company productivity growth. ● Developed custom Apex triggers for automation of manual work with the help of the Trigger Action framework and according to best practices. ● Generated reports and created dashboards for displaying current company goals for employees, and separate dashboards for C-level for tracking key KPIs. ● I managed an org of 100+ active users ● Implemented FLS for each user profile to achieve sharing based on their access. ● Configured lead conversion process for accurate mapping of Leads collected from different sources. ● Created custom objects to make their Salesforce more optimized for client`s business. ● Installed applications from AppExchage and implemented them to work without errors with existing logic in the org. ● Created Flows for minor automation. ● Created Custom components for additional features like custom Create Button ● Developed a custom Calendar component. It was used for internal users to track their daily activity. Each Friday, it was generating a report based on submitted hours and sent it to their direct manager.