Bobola Igbaroola

Dedicated and results-driven customer service representative with over 2 years of experience in managing customer inquiries, resolving complaints, and enhancing customer satisfaction across various industries. Skilled in optimizing processes and driving improvements in service delivery. Seeking to leverage my expertise to contribute to the success of a forward-thinking company.

What I can do for you as a customer service representative:

• Provide prompt and friendly customer support via phone, email, or live chat

• Resolve customer issues with professionalism and care

• Process orders, refunds, and returns accurately

• Maintain and update CRM and ticketing systems (Zendesk, Freshdesk, HubSpot, and intercom, e.t.c.)

• Escalate technical or complex issues while ensuring smooth communication

Why Clients Choose Me:

• Strong communication and interpersonal skills

• Detail-oriented and highly organized

• Ability to work independently with minimal supervision • Committed to maintaining customer satisfaction and loyalty

• Flexible and adaptable to your business needs

I understand that customer support is more than just answering questions; it's about creating a positive experience that strengthens trust in your business. My goal is to ensure every interaction leaves your customers feeling valued and supported.

Drop a message, I'd love to help you deliver excellent service and support your business growth