Bobby Pal Singh Lohla

With over nine years of experience in the BPO industry, I have developed a strong expertise in travel accounts, collections, and technical support. My proficiency in managing itineraries and bookings using GDS' is complemented by my leadership skills honed as a Team Leader, where I excelled in call monitoring, coaching, and driving team success. I am adept at resolving escalations and ensuring customer satisfaction. My background in advanced technical support and collections has sharpened my problem-solving and communication abilities, making me adaptable and effective in dynamic situations.

I excel in organization, time management, and multitasking, and I am committed to delivering high-quality solutions tailored to client needs. My meticulous approach and collaborative nature ensure precision and foster strong relationships, contributing to success in roles requiring customer focus and detailed coordination.