Bob Ederson Nantes Marcelino

B O B E D E R S O N N . M A R C E L I N O EXPERIENCE District Sales Manager Home Credit Philippines November 2014 - January 2017 ABOUT ME Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for unforgettable marketing campaigns. CONTACT --Skype ID: live:1638fb1611bb9d5a EDUCATION Southern Luzon State University 2008 - 2014 Bachelor of Arts Major in Psychology SKILLS Good communication and networking skills. Successful working in a team environment, as well as independently. The ability to work under pressure. The ability to follow instructions and deliver quality results. Training new employees. Coaching and developing existing employees. Dealing with performance problems. Supporting problem resolution and decision-making. Monitored sales, employees, and ongoing marketing campaigns. Customer Support/Sales Team Leader AURELLI LONDON February 2017 - JUNE 2018 Resolving customers' issues/problems. Oversee day-to-day teams operations and performance. Create a healthy and motivating work atmosphere. Answering emails, after-sales care, refunds, and cancellation. Data Entry Appointment Setter Lead Generation Tracking Orders Customer Support/Account Closer ESPOIR LONDON JUNE 2018 - JANUARY 2022 Resolving customers' issues/problems. Tracking orders. Finalize sales deal with the client. Answering emails, after-sales care, refunds, and cancellation. Data Entry