Blisse Colaco

EDUCATION Bachelor, Management S.S. Dempo College of Commerce and Economics Goa, India Grade 78% 10+2 V.S. Dempo College of Commerce and Economics Goa, India BLISSE COLACO Grade 70% 10 St. Bartholomew’s High School Grade Goa, India Grade 73% Marketing Professional SKILLS PROFILE A seasoned Marketing Manager adept at crafting comprehensive strategies to boost profits, enhance brand image, and solidify market presence. Proven track record of driving tangible SEO and google analytics Social media strategy Innovative Marketing Copywriting Web content development growth in sales and revenue through innovative Public Relations marketing plans. A structured thinker with a Customer Relations knack for analyzing complex issues and delivering Data Management effective solutions. Seeking a dynamic role with a Event Planning company committed to attracting and retaining top talent. CONTACT --H.no.702, Gavona Chorao, Ilhas Goa. 403102 AWARDS Mrs. Anju Timblo's Special Appreciation Award Cidade de Goa 2013 Brilliant Manager Award Goa Marriott Resort and Spa 2019, 2020, 2021 WORK EXPERIENCE February 2019 - Current Manager- Marketing and Communications Goa Marriott Resort and Spa, Marriott International Goa, India Develop and execute comprehensive marketing strategies to increase brand awareness, drive customer acquisition, and boost sales. Oversee all aspects of digital marketing including website management, SEO/SEM, email marketing, and social media campaigns. Cultivate and maintain relationships with media outlets, industry BLISSE COLACO influencers, and key stakeholders to secure press coverage and partnerships. Create compelling marketing collateral, including sales support materials, advertisements, and promotional materials. Analyze market trends, competitor activities, and consumer behavior to identify opportunities for growth and innovation. Manage the marketing budget, allocating resources effectively to achieve maximum ROI. Marketing Professional Lead cross-functional teams to coordinate marketing initiatives and ensure alignment with overall business objectives. Monitor and evaluate the performance of marketing campaigns using metrics and analytics tools, adjusting strategies as needed to optimize PERSONAL DETAILS results. Serve as a spokesperson for the company, representing brand values and messaging to external audiences. Provide leadership and mentorship to a team of marketing professionals, fostering their growth and development within the organization. Birthday: September 24, 1989 Father’s Name: Mr. Lourenco Colaco Marital Status: Married Nationality: Indian July 2016 – February 2019 Assistant Marketing Manager Alcon Victor Group. Corporate Office Panaji, Goa India. Collaborated with external agencies for marketing initiatives across all INTERESTS properties, overseeing budget allocation and planning for promotional campaigns, events, and trade fair participation. Implemented market surveys to analyze trends and consumer preferences, identifying business opportunities for future growth. Orchestrated photo shoots to produce high-quality content for Travelling Listening Music Cooking Community Involvement marketing materials, while monitoring and responding to guest feedback on various platforms. Presented regular reports to management on marketing team activities, including event planning, customer relationship management, and vendor communication. Provided support to the Director of Sales and Marketing, representing the company at travel presentations and overseeing marketing team performance. Led the coordination of pre-opening launches and rebranding efforts for multiple properties, including the Novotel Goa Dona Sylvia resort. Mercure Devaaya Divar and Viva Hotel Margao Goa. WORK EXPERIENCE October 2012 – July 2016 Executive Marketing Cidade de Goa, 5 star deluxe resort, Goa. India Develop and execute comprehensive marketing strategies to enhance hotel awareness and foster customer loyalty. Coordinate with creative, PR, and local press agencies to execute marketing activities and advise on advertorial artworks targeting both former and potential guests. BLISSE COLACO Oversee the design of company brochures, posters, newsletters, and menu cards to ensure a cohesive brand image. Manage the Customer Loyalty Program and address service-related queries from guests and program members. Strategically engage visitors across digital platforms through content creation, posting schedules, and online reputation management. Create and execute promotional campaigns, including interactive sessions and contests, to drive customer engagement. Utilize various digital mediums to maintain brand awareness and Marketing Professional effectively manage search engine marketing campaigns. Coordinate photo shoots for advertorial content generation and assist in designing the annual marketing calendar. Implement customer relationship management strategies to enhance guest satisfaction and retention. LANGUAGES KNOWN Hindi English Konkani Manage budget allocation for the fiscal year and oversee event planning, execution, and communication with vendors and clients. June 2011 – September2012 Back office Executive ICICI Bank, Merchant Acquisition Sector Goa, India Handling difficult situations relating to customer queries & Solving Customer Issues& Disputes. DECLARATION Filling and processing Merchant Application Forms on an everyday basis. Maintaining proper files, both for important paper documents as well as for the electronic ones. To support and assist the managers as well as the directors of the I, Blisse Colaco, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. company with their work. To conduct research, communicate with staff members as well as clients. To perform administrative duties to keep the bank running efficiently.