Blessing Unoekieodu

Blessing Unoekieodu

$10/hr
Virtual Assistant/Data Entry, Customer Service, Admin Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
35 years old
Location:
Woji, Port Harcourt, Rivers, Nigeria
Experience:
7 years
PROFESSIONAL SUMMARY I am a detail-oriented professional committed to excellence, applying my skills in areas that bring both personal gratification and organizational success. With exceptional communication and project management abilities, I thrive in fast-paced environments, efficiently handling multiple tasks while maintaining focus on innovation and process optimization. My proactive approach to identifying and resolving challenges supports team objectives and drives meaningful career growth. WORK EXPERIENCE Customer Service Representative A-net Systems Resources & I.T Support Services -Jan- Woji Road , Rumuogba, Rivers State, Nigeria Duties: • To appease the customer by addressing concerns and developing a solution that leaves the customer feeling satisfied with the outcome. • Serving as the Primary Point of Contact. • Responded to customer requests, offering excellent • support and tailored recommendations to address needs. • Provided excellent customer care by responding to requests, • assisting with product selection and handling ordering • functions. Followed up with customers about resolved issues to maintain high standards of customer service. Administrative Officer -Jan 2018-Jan. 2019 A Toptechnical Limited Aba Road Express-way, River State-Nigeria Duties: • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse. • Assisted clients with daily living needs to maintain self-esteem and general wellness. • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. • Completed daily logs for management review. • Managed data and correspondence to secure information across complex landscapes of organizational departments. • Drafted common document templates to reduce time spent creating documents from scratch. • Increased customer service success rates by quickly resolving issues. • Updated reports, managed accounts, and generated reports for company database. PERSONAL INFORMATION First name: Middle name: Surname: BLESSING ASUKWO UNOEKIEODU SEX: FEMALE DATE OF BIRTH: 15TH NOV. 1989 PLACE OF BIRTH: OTIEKE OFFI STATE OF ORIGIN: AKWA IBOM STATE LOCAL GOVT. AREA: OKOBO HOME TOWN: ORON TOWN NATIONALITY: NIGERIA SKILLS ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Advanced Computing and Applications Scheduling Complaint resolution Microsoft PowerPoint Multi-line phone talent Adaptability and flexibility In-store support Promotional support Live chat support Product promotion Computer proficiency Calendaring Administrative support Decision-making Appointment scheduling Executive management support Travel planning Spreadsheets EXTRA-CURRICULAR ACTIVITIES ➢ ➢ ➢ ➢ ➢ Reading Singing Loving Traveling Swimming Graphic Designer - Jan. 2015 - Jan 2016 Delight Digital Frame ,1st Artillery B/Stop, PHC Duties: • Created digital image files for use in digital and traditional • printing methods. • Developed creative design for print materials, brochures, banners, and signs. • Completed final touches for projects before rollout. • Conceptualized creative designs for print materials, banners, and signs. • Edited and enhanced existing artwork and graphics. • Proved successful working within tight deadlines and a fast-paced environment. • Developed innovative designs for variety of clients in graphic design industry. Assistant Video Editor - Jan 2014-Jan 2015 ICD Photo Stores/ Diobu, Rivers State-Nigeria. TYPING, RESEARCH & LISTENING I am skilled in typing with speed and accuracy, conducting thorough research to provide valuable insights, and actively listening to ensure clear communication and effective collaboration. EDUCATION Community Secondary School, Offi Atak-Oro (NECO- Methodist Primary School, Eyo-Abasi, Oron, Nigeria- (FSLC) PROFESSIONAL TRAINING Edishine Video Studio No 1 Esuene Street, Uyo (PHOTOGRAPHER - Duties: • Organized assets by collecting data from camera media, Jimbo World Communication No 11 Atiku transcoding video, and audio files and managing file backup Abubakar, Uyo, Akwa Ibom State. to digital asset management system. (VIDEO EDITOR) 2008 • Evaluated and selected scenes for pacing, entertainment value, and continuity, trim shots and edit content. • Worked tight deadlines with team or independently and made Higher Level Computer Training School No quick creative editing decisions to maintain high quality of 69 Udo-Umana Street, Uyo, Akwa Ibom work. State. (DIPLOMA IN COMPUTER)- 2008• Delivered edits on time for reviews and final delivery. 2009 • Created and reformatted content across various social media and digital platforms. • Worked with graphic templates and seamlessly inserted into VIRTUAL ASSISTANT TRAINING videos. SKILLS (ROMOTE) • Created short-form videos, animated gifs and motion graphics for social media posts. REMOTE TRYBE - 2025 Virtual Assistant Training Computer Data Entry Operator -Jan 2011-Jan 2014 Evinok Connextion Nig. Ent., Rumuokwurusi, Rivers State WING ASSISTANT-2025 Basic Customer Service Representative Duties: Skills Training • Completed data entry tasks with accuracy and efficiency. • Verified data files prior to entry to maintain high data accuracy. WING ASSISTANT-2025 • Scanned documents and saved in database to keep records Basic Virtual Assistant Skills Training of essential organizational information. • Maintained files, records, and chronologies of entry activities. WING ASSISTANT-2025 • Corrected data entry errors to prevent duplication or data Basic Data Entry Skills Training degradation. • Created spreadsheets for more efficient recordkeeping. IBM SkillsBuild - 2025 • Compiled, verified accuracy, and sorted information to prepare Project Management Fundamental source data for computer entry. • Managed and organized documents for data entry tasks. REFEREES: Available On Request
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