Blessing Ukamaka Onah

> I’m a dedicated and detail-oriented Medical Virtual Assistant with proven experience supporting healthcare professionals and streamlining patient administrative processes. Over time, I’ve handled key front-office and back-office responsibilities remotely; ensuring smooth daily operations and excellent patient experiences.

> My background includes assisting with appointment scheduling, calendar coordination, and patient communication, where I’ve successfully managed busy schedules and maintained professional, warm, and organised patient interactions. I’ve also performed data entry, electronic record updates, and insurance information verification, maintaining accuracy and confidentiality at all times.

> I’m experienced in using productivity and communication tools such as Google Workspace, Microsoft Office, and virtual meeting platforms. I understand how important compliance and confidentiality are in the medical field, and I operate with strong attention to detail and empathy.

> In previous administrative and assistant roles, I’ve supported daily tasks like handling emails, documenting patient information, sending reminders, managing spreadsheets, and providing clear follow-up communication. These experiences have strengthened my ability to multitask effectively, meet deadlines, and maintain efficient workflows, especially in fast-paced medical settings.

> My goal as your Medical Virtual Assistant is to make your operations more efficient, improve patient communication, and give you more time to focus on patient care rather than administrative tasks.

Core Skills & Experience:

• Appointment Scheduling & Calendar Management
• Patient Communication & Follow-ups
• Data Entry & Medical Record Management
• EMR/EHR Documentation (familiar)
• Insurance Information Verification (basic knowledge)
• HIPAA Awareness & Confidentiality
• Inbox Management & Administrative Support
• Google Workspace | Microsoft Office | Zoom | Canva

What You Can Expect:

• Professional and compassionate communication
• Organized and efficient workflow support
• Reliable delivery of assigned tasks
• Flexibility to work across different time zones