Blessing Ujunwa Egbobe

BLESSING UJUNWA EGBOBE Uyo, Nigeria| -|Linkedin |-SUMMARY A dedicated and experienced Virtual Administrative Assistant with 7 years of success in providing comprehensive support to high-level executives. Adept at managing complex schedules, coordinating travel arrangements, and handling confidential information with discretion. Known for exceptional organizational skills, attention to detail, and proactive problem-solving. I excel at anticipating needs, prioritizing tasks, and fostering strong relationships to deliver seamless support, driving the success of the executive team. EDUCATION Nnamdi Azikiwe University - Anambra, Nigeria, B.Sc (ED) Adult Education/Economics January 2014- November 2019 WORK EXPERIENCE Virtual Assistant - LinkedIn Manager Wexler- Remote, Florida, United States • • • • April 2022 – August 2024 Reviewing 200 Profiles on Sales navigator Liking and commenting on lots of Pod groups Feed Interaction: Likening, Comments and replying to comments 2nd-degree Connections. Virtual Assistant Needed For E-commerce Business Remote, United States         Sourced products from reliable suppliers on AliExpress and listed them on the client's online store. Negotiated prices with suppliers to secure the best deals for the client. Ensured product quality and authenticity before listing. Processed orders, communicated with suppliers, and coordinated shipping arrangements. Managed inventory levels and restocked products as needed. Handled returns and refunds efficiently. Provided excellent customer service to AliExpress customers, addressing their inquiries and resolving issues promptly. Maintained positive relationships with customers to encourage repeat business. Virtual Administrative Assistant Lounge byH - Remote, Vancouver, British Columbia, Canada      August 2024 – Present October 2023 - April 2024 Conducted social media audits and competitor analysis, resulting in a 90% growth in client engagement and follower counts. Managed social media accounts across Facebook, Instagram, Twitter, and LinkedIn, driving an 85% increase in overall engagement and interaction rates. Drafted engaging copy and researched hashtags to optimize post visibility, increasing impressions by 70%. Created and optimized product listings on the Shopify store, including high-quality images, detailed descriptions, and relevant keywords. Conducted keyword research to improve search engine visibility and drive organic traffic to the store.    Responded to customer inquiries and resolved issues promptly and professionally. Managed customer reviews and ratings, addressing any negative feedback constructively. Provided excellent customer service to foster loyalty and repeat business. Executive Virtual Assistant Caarmo Holdings Inc. – Remote, North Carolina, USA      November 2022 - Dec 11, 2023 Ensured the CEO's smooth operation by managing a complex schedule, including travel arrangements, prioritizing tasks, and anticipating needs. Elevated communication quality by preparing and editing professional presentations, reports, and correspondence, ensuring clarity and professionalism. Provided insightful data-driven support by conducting thorough research and analysis on various topics relevant to the CEO's needs, contributing to informed decision-making. Maintained the highest level of confidentiality while handling sensitive information, upholding trust and discretion. Increased team productivity by 15% by managing and assigning tasks to team members using Monday.com, promoting efficient workflow and collaboration. CERTIFICATIONS Professional Diploma of Virtual Executive Assistant https://www.udemy.com/certificate/UC-026d8e6d-deb7-43c8-acf8-93ebb4d559b4/ June 2024 Virtual Assistant Professional (VAP) https://drive.google.com/file/d/1SeaNAz66j8T8hT_7aOu-zRSLEH1t-YuQ/view?usp=sharing June 2024 DEXA: Virtual Assistant Skill Training https://drive.google.com/file/d/1BJdpFMyf5Y6Dwq5ZbTWo57FEJ4d8Ox1d/view?usp=sharing July 2024 Project Management https://drive.google.com/file/d/1SEQYfVpdAFyR4jLD4dGOD201_N04WG_L/view?usp=sharing February 2022 Customer Service Foundations March 2022 https://www.linkedin.com/learning/certificates/41b39820c5fd202089d14db267a78ecf7cb-cffaad5ad41f3 66631dc8?trk=share_certificate Administrative Professionals Foundations September 2022 https://www.linkedin.com/learning/certificates/572ee630b1819d549ebe976c98b228c2fad10fbc2c4fbb86adeb153 8edf108ad?trk=share_certificate ALX Virtual Assistant Programme https://drive.google.com/file/d/1SeaNAz66j8T8hT_7aOu-zRSLEH1t-YuQ/view?usp=sharing SKILLS Leadership Skills Problem-Solving Excellent Communication Skill Attention to detail and accuracy Strategic Thinking Decision Making Time Management Lead Generation Management Skills Online Chat Support Social Media Management Social Media Content Creation Project Management Organization September 2022 Canva Customer Service Calendar Management Customer Service Confidentiality Administrative Tasks Interpersonal Skills