Blessing Olufemi

BLESSING OLUFEMI| Administrative & Customer Support VA - Working Remotely-Portfolio LinkedIn Administrative & Customer support Virtual Assistant Experience in high-level executive support and administrative assistant Thrive in managing schedules, travel arrangements, calendar management, and email managements. Accurate and efficient data entry services to keep your records up to date. Skills & Abilities Administrative Assistant: Proficient in email management, data entry, scheduling, calendar management, travel arrangements and online research. Time Management: Adapt at prioritizing tasks and meeting deadlines in fast-paced environments. Technology Proficiency: Skilled in Microsoft Office Suite , Google workspace (Word, Spreadsheet, Slides, Format), Canvas, project management tools (Asana, Air table), cloud storage (Google Drive, Dropbox), and video conferencing platforms (Zoom, Microsoft Teams) Problem-Solving: Demonstrated ability to solve complex problems with minimal guidance. Communication: Effective communicator with strong interpersonal skills, capable of liaising with diverse stakeholders. Customer Service Skills: Excellent communication skills, Active listening, ability to responding to customer inquiries, Multitasking, Technical proficiency, and self-motivation and attention to details. Work Experience Virtual Assistant for Mr. Wahab | Freelance | October 2024 I plan and execute travel logistics for a conference in Abuja, Nigeria, by researching and booking a cost-effective flight from Lagos, achieving a 25% savings on travel expenses. I ensure a smoothly running day by managing appointments, meetings, and reminders. I keep the email inbox organized and respond promptly to important messages. Customer support virtual assistant –|Raphabalm pharmacy and store – May 2024 – October 2024. I respond to customer inquiries via phone, chat and emails I provide knowledgeable answers to questions about product, pricing, and availability. I efficiently provide data entry services maintain spreadsheets and databases, ensuring all information is up-to-date and accurate. Work with internal departments to meet customer’s needs. Education Osun State University – Osun, Nigeria – (B.sc Microbiology 2nd Class Upper Division) – 2020 Certifications Certified Virtual Assistant from Udemy websit - 2024