Blessing Okoye

OKOYE BLESSING CHIBUZOR No 60 Alhaja Abass, Ogudu Lagos State. - Objective Data Entry Specialist adopt at developing and maintaining database. Dedicated and focused data entry clerk, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Experience Smart Key Group, Lagos Data Entry Specialist October, 2024 - Till date - Organized forms, made photocopies, filed records and prepared correspondence and reports. - Produced monthly reports using advanced Excel spreadsheet functions. - Obtain scanned records and uploads them into database. - Review and update correspondence files and database information from clients to maintain accurate records. - Manage workflow scheduling, data entry and accuracy verification for large data projects. - Secured information by completing data backups. - Sort documents and maintained an organized filing process. - Verified data files prior to entry to maintain high data accuracy. - Maintain ongoing communication with relevant departments to confirm accurate data delivery, reducing errors. - Analyze and monitor data management projects. Outcess Solution Nigeria Limited, Opebi Ikeja Lagos Airtel Sim Swap Specialist/Customer Service Representative May, 2024 - September,2024 - Handled customer request for SIM card replacement, ensuring an efficient process. - Used Customer Management Software (Agile) to perform identity verification process to ensure compliance with company's regulations. - Used single-view software to activate temporarily disconnected SIM cards. - Worked closely with colleagues to resolve complex issues/cases and enhance overall customer experience. - Met performance targets related to resolution rates, number of cases solved weekly and daily. - Made outbound calls to customers via phone call answering their queries and ensured they have their NIN linked to their numbers. Europharm Laboratories/Pharmatiecutal Company, Jos Plateau May, State 2023 - April, 2024 Quality Control Officer - Develop methods for the testing quality of materials, products. - Develop methods for testing protocols for materials, products and packaging. - Develop sampling plans for quality control purpose. - Establish SOPs and conditions for handling, storage and presentation of samples. - Implement plans and strategies to support provision of safe food products. - Inspect facilities, equipments, products or production lines to ensure food is prepared according to safety regulations and situational health sections. - Lead quality and food safety related audits. - Specify the protocols and laboratory infrastructure and equipment to be inspected and tested. - Verify alignment of sampling documents, testing activities and procedures with established protocols to identify issues. - Verify quality control (QC) records test results and reports for regulatory authorities. Insight medical Laboratory Lagos State January,2023 - April, 2023 IT Student - Alley patients anxiety before collecting blood sample. - Explain the procedure to the patients. - Monitor and identify microorganisms. - Maintain neat environment while working. - Using variety of identification method including molecular techniques to test samples. - Develop and plan methods to prevent the spread of disease. - Maintaining laboratory equipment and supplies. - Ensure that all waste were disposed properly. - Using variety of identification method including molecular techniques to test samples. Coal City University Enugu State Microbiology Student September,2018 - November,2022 -Alley patient anxiety before collecting blood sample. - Document and report all experimental and test results in well-maintained laboratory notebook. - Monitor and identify microorganisms. - Track microorganisms in a range of environment. - Monitor and assess samples from a range of sources. - Using variety of identification method including molecular techniques to test samples. - Develop and plan methods to prevent the spread of disease. - Growing microbial cultures. - Maintaining laboratory equipment and supplies. Education Coal City University Enugu State B.Sc in Microbiology September 2018 - November 2022 — Chartered Institute of Environmental Health and Safety, State of Nevada United States of America. Health, Safety and Environmental (HSE) January, 2024 — Skills Database time management Database Team player Accurate and detailed Problem Solving Word processing Verbal Communication Compassionate Professional and mature Flexible Reference Mrs Onyia Grace - Microbiology departmental HOD Coal City University Enugu State- Mrs Wonuola Olaide - Supervisor Outcess solutions limited, Lagos State-