Blessing Ogba

BLESSING OGBA​ linkedin.com/in/blessing-ogba-?utm_source=share&utm_campaign=share_via&utm_ content=profile&utm_medium=android_app PROFESSIONAL SUMMARY Detail-oriented and Proactive Virtual Assistant with proven experience supporting founders, executives, and programs through high-level administrative operations, calendar and email management, customer support, documentation control, and virtual communication. Skilled in optimizing workflows, managing confidential information, coordinating schedules, and improving operational efficiency. Brings strong organizational ability, data management expertise, and client-focused service delivery to help executives operate efficiently and scale productivity. CORE SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Administrative Support Executive Assistance Calendar & Email Management Customer Support Documentation Management Research & Data Analysis Scheduling & Coordination Confidentiality & Data Protection Microsoft Office Suite Google Workspace Excel Data Management Task Prioritization Virtual Communication PROFESSIONAL EXPERIENCE Virtual Assistant to Founder Oluora, Nigeria​ April 2025 – October 2025 ●​ Managed executive calendar and scheduling for 20+ weekly meetings and appointments, improving time management efficiency and reducing scheduling conflicts by 15% ●​ Handled 50+ emails and phone communications weekly, resolving inquiries and client issues, achieving a 95% client satisfaction rate ●​ Maintained digital documents, spreadsheets, and internal databases, reducing data errors by 12% and improving information accessibility by 20% ●​ Conducted business research and data analysis to support strategic decisions, contributing to a 10% increase in operational productivity ●​ Supported day-to-day administrative operations, improving workflow organization and task turnaround time Administrative Officer (Monitoring & Evaluation Department) Fashion Future Program, Nigeria​ June 2025 – November 2025 ●​ Delivered administrative and call support services to youth participants, MCPs, and MSMEs, achieving a 95% service satisfaction rating ●​ Managed interaction records using Excel and digital tracking systems, improving data quality by 12% ●​ Processed and maintained confidential records in compliance with data protection policies, ensuring 100% data security compliance ●​ Supported reporting, documentation, and internal coordination for monitoring and evaluation activities ●​ Improved record accuracy and retrieval efficiency through structured documentation systems Administrative Email & Calendar Manager Mr. Charles Kojo, Ghana​ October 2024 – January 2025 ●​ Optimized email systems by managing subscriptions and filtering newsletters, reducing spam emails by 50% ●​ Coordinated event planning activities including scheduling, email invitations, and RSVP tracking, increasing event attendance by 20% ●​ Managed calendar systems to align deadlines, meetings, and engagements, reducing scheduling conflicts by 30% ●​ Improved communication flow between stakeholders through structured email and scheduling processes EDUCATION Abia State College of Health, Nigeria​ Higher National Diploma (HND) – Community Health Technology CERTIFICATIONS ●​ IT Support Skills – Virtual Assistant, Customer Support, Lead Generation​ (Digital Witch IT Support) ●​ Digital Marketing​ (Innovation Growth Hub)