HAILSHAM BLESSING KARINA
PROFESSIONAL SUMMARY
Executive Assistant with two years of experience providing strategic and operational support to
founders and senior executives in fast-paced, high-growth environments. Trusted to manage
complex calendars, high-volume client communications, priority alignment, document
preparation, reporting and cross-functional coordination with discretion and precision.
Proficient in Google Workspace, Microsoft 365, Asana, Monday.com, Trello, Slack, and Calendly.
Experienced in scheduling 20+ weekly executive appointments, prioritizing 100+
communications, coordinating domestic and international travel and maintaining structured
systems that protect leadership focus. Highly organized, proactive and solutions-driven, with
strong judgement and the ability to operate independently while ensuring seamless executive
operations.
KEY SKILLS
Executive Operations & Priority Management: Complex Calendar Management, Executive
Communications, Stakeholder Coordination, Deadline Tracking
Strategic Administrative Support: Reporting, Presentation Preparation, Cross-Functional
Coordination, Decision Support
Systems & Process Optimization: Workflow design, SOP Creation, Documentation Control,
Operational Structure
Digital Tools: Google Workspace, Microsoft Office Suite, Slack, Zoom, Loom, ClickUp, Asana,
Monday.com, Trello, Canva, HubSpot, Zapier, Calendly
WORK EXPERIENCE
Executive Assistant & Customer Relationship Manager
Sureplug Marketing Agency | Remote | September 2025 – Present
•
Coordinated day-to-day operations for a fast-growing marketing agency, supporting the
CEO with administrative tasks, client management and internal team coordination.
•
Managed 50+ client and internal communications weekly across email, WhatsApp and
Slack, flagging urgent issues to the CEO to ensure timely decision-making and response.
•
Designed and implemented a team attendance and clock-in tracking system, improving
visibility into staff availability, task ownership and performance, enabling the CEO to
make data-driven decisions on workload and recognition.
•
Scheduled, organized, and followed up on 5–15 meetings weekly, including discovery
calls, client check-ins, internal strategy meetings and onboarding sessions, ensuring
smooth execution and documentation.
•
Prepared and distributed detailed meeting minutes and action plans after every meeting,
improving task clarity and increasing follow-through across departments.
•
Served as the primary client relationship point of contact, overseeing onboarding,
follow-ups, scheduling, testimonials and engagement, contributing to improved client
retention and satisfaction.
•
Supported sales and business development by coordinating discovery calls, following up
on proposals, tracking client decisions, and ensuring seamless handover between sales
and operations teams.
Handled sensitive company and client information with discretion, earning trust in
matters requiring confidentiality, sound judgment and professionalism.
Executive Assistant
1-3 Ventures Ltd, Rivers State Nigeria | Hybrid | March 2024 – June 2025
•
Reviewed 100+ incoming messages weekly, pointing out urgent communications so the
founder could respond quickly to critical matters.
•
Managed 20+ weekly appointments to ensure meetings proceeded as planned and
priorities were addressed.
•
Supervised a Business Admin and assigned tasks, with team members completing
responsibilities to support the progress of each project.
•
Arranged domestic and international travel by securing flights, accommodations, and
schedules so founder arrived prepared for each meeting and engagement.
•
Handled confidential business and personal information, earning the founder’s
confidence in circumstances that required careful judgment.
EDUCATION
Bayelsa Medical University, Yenagoa, Bayelsa State
B.Sc. Human Anatomy | 2025
CERTIFICATIONS & COURSES
Institute of Management, Technology and Finance
Executive Assistant Professional Certification (EAPC) | 2026
Skilled Support Solutions
Virtual Assistant | 2025
Jobberman
Soft Skills Development Program | 2025
