Blessing John

Blessing John

$8/hr
Virtual Assistant with CRM, Google and Microsoft tools experience
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Nyanya, Fct Abuja, Nigeria
Experience:
3 years
BLESSING JOHN Tel: - |-| Abuja, Nigeria PROFILE SUMMARY Experienced Virtual Assistant with a demonstrated history of supporting small to medium-sized businesses, startups, and entrepreneurs for two years. Proficient in using multiple social media platforms to boost brand visibility and reputation effectively. Experienced in streamlining administrative tasks and implementing workflow optimization strategies. Dedicated to providing efficient and reliable aid to help businesses succeed in today's competitive landscape. Well-versed in using a variety of technological tools such as Trello, HubSpot, Asana, Slack, Calendly, PickTime, Freshdesk, and more to enhance productivity. EXPERTISE INCLUDES • • • • • • • • • • Customer Relationship Management Content Writing Editing and Proofreading Skills Search Engine Optimization Skills Email Management Open mindedness Microsoft Suite Google Suite Excellent communication Skill Social Media Management • • • • • • • • • Team Collaboration Calendar Management File Management Skills Account Management Project Management Tools Translation Skills CRM Software Proficiency Presentation Skills Critical Thinking Skills SKILLS HIGHLIGHTS ● Proficient in handling various administrative tasks like scheduling, email management, data entry, and document preparation. ● Experienced in managing and growing social media accounts across multiple platforms to enhance brand visibility and reputation. ● Skilled in finding inefficiencies in workflow processes and implementing strategies to streamline operations for increased productivity. ● Strong written and verbal communication skills, adept at conveying messages effectively and keeping professional correspondence with clients and team members. ● Ability to quickly adapt to new tasks, software, and challenges, ensuring seamless support and productivity in diverse work environments. ● Ability to troubleshoot issues and find effective solutions, ensuring smooth operations and client satisfaction. ● Excellent organizational skills with the ability to prioritize tasks effectively and meet deadlines in a fast-paced work environment. ● Committed to delivering exceptional customer service, with a focus on building strong client relationships and exceeding expectations. PROFESSIONAL EXPERIENCES Social Media Manager (Remote) – Virtual Click Support Jan 2024 to Present ● Developing and implementing comprehensive social media strategies to meet business goals. ● Creating and curating engaging content for various social media platforms such as Facebook, Instagram, Twitter, LinkedIn, etc. ● Managing social media accounts, including scheduling and publishing posts, responding to comments and messages, and engaging with followers. ● Monitoring social media channels for trends, mentions, and conversations relevant to the brand or industry. ● Analysing social media performance metrics and generating reports to track key performance indicators (KPIs) and inform strategy adjustments. ● Managing remote work effectively, ensuring prompt communication, task prioritization, and accountability. Administrative Assistant - Lyndop Investment Limited – Abuja Jan 2021 to Jan 2024 ● Implemented a new calendar management system that improved efficiency by 20%, resulting in smoother scheduling and fewer conflicts for the executive team. ● Effectively managed the CEO's calendar using software tool like Google Calendar to schedule meetings, and appointments related to diesel supply operations. ● Developed and kept a comprehensive filing system for important documents and correspondence, reducing retrieval time by 30% and improving overall organization. ● Streamlined the expense reporting process by implementing new procedures and using software tools, resulting in a 25% reduction in processing time and improved accuracy. ● Used Excel to create detailed reports on diesel supply inventory, expenses, or clients, simplifying decision-making for the CEO. ● Proactively found and resolved scheduling conflicts and logistical challenges, ensuring seamless travel arrangements and meeting coordination for the executive team. ● Played a key role in supporting the executive during a period of organizational change, keeping confidentiality and providing consistent, reliable assistance. ● Collaborated with team members on Trello to create and track the progress of every diesel supply project, ensuring that deadlines were met. ● Implemented strategies to improve office efficiency, such as digitizing paper-based processes or introducing new software tools, resulting in cost savings and increased productivity. ● Continuously sought opportunities for professional development and skill enhancement, taking part in relevant training programs or workshops to stay updated on industry best practices. EDUCATION High School Diploma J.K People’s Comprehensive Academy, Maraba/Gurku Abuja Nigeria 2018 to 2021 TRAINING & CERTIFICATIONS Digital Witch IT Support Community – In-demand Technological Skills 2024
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