Blessing Iveren Lafia Ianna

I’m a Virtual Assistant and Executive Assistant who helps CEOs, founders, and busy professionals stay organized, reduce overwhelm, and regain control of their time. I provide high-level administrative support, calendar management, inbox management, customer support, and project coordination so you can focus on strategy rather than small tasks.

If your inbox is overflowing, your calendar is chaotic, or you’re losing time to repetitive admin work, I’m the person who steps in, creates structure, and keeps everything running smoothly. I’m proactive, detail-oriented, and able to manage responsibilities with minimal direction, acting as an extension of your leadership team.

My clients hire me because I bring organization, clarity, communication, and consistency to their daily operations. I don’t just complete tasks, I build systems, streamline workflows, and ensure nothing slips through the cracks.

CORE SERVICES & EXPERTISE

Executive Assistance & Administrative Support

• Calendar Management & Scheduling
• Email & Inbox Management
• Travel Booking & Logistics
• Document & File Organization
• Meeting Preparation, Agendas & Follow-Ups
• Data Entry & Research
• Personal Assistance

Project & Operations Support

• Project Management & Task Tracking
• SOP Creation & Process Documentation
• Workflow Optimization
• Team Coordination & Internal Communication
• Dashboard Creation & Reporting
• CRM Management (HubSpot, Salesforce, Zoho, GHL)

Customer Support

• Email, Chat & Phone Support
• Zendesk, Intercom, Freshdesk, Gorgias
• Ticket Handling & Escalation
• Client Follow-Ups & Response Management

Productivity & Accountability Assistance

• Task Prioritization & Breakdown
• Weekly Check-ins & Organization Systems
• Productivity Tools & Time Management
• ADHD-Friendly Support

Personal & Lifestyle Support

• Personal Calendar Support
• Travel Planning
• Appointment Booking
• Order Management & Gift Sourcing

RESULTS I DELIVER

📌 Reduce inbox clutter by up to 90% in the first 2 weeks

📌 Save executives 30+ hours weekly through task management & workflow improvements

📌 Improve team communication & task follow-through by 25–40%

📌 Build systems that support teams of 5–20 with zero missed deadlines

📌 Increase customer response speed & satisfaction through organized support operations

WHY CLIENTS HIRE ME

• Exceptionally organized, proactive, and detail-oriented
• Handles sensitive information with confidentiality
• Strong communication & problem-solving skills
• Fast learner with mastery of modern business tools
• Takes ownership of tasks and continuously improves systems
• Treats your business like a partner, not just a task list

TOOLS & SOFTWARES I USE DAILY

Google Workspace • Microsoft Office • Slack • Zoom • Trello • Asana • ClickUp • Notion • Airtable • Monday.com • Zendesk • Intercom • Freshdesk • Gorgias • Zoho CRM • HubSpot • Salesforce • Go High Level • Calendly • QuickBooks Online • Zapier • Canva

SKILLS

Executive Assistance, Virtual Assistance, Administrative Support, Calendar Management, Email Management, Inbox Management, Scheduling, Project Management, Customer Support, Client Communication, CRM Management, Data Entry, Operations Support, Workflow Optimization, Task Prioritization, SOP Creation, Process Documentation, Project Coordination, Travel Planning, Meeting Preparation, Research, Personal Assistance, Remote Assistance, Customer Service, Problem Solving, Google Workspace, Microsoft Office, Notion, ClickUp, Asana, Trello, Airtable, Monday.com, Zendesk, Intercom, Freshdesk, Gorgias, HubSpot, Salesforce, Zoho CRM, Canva, Zapier

If you need a reliable, proactive Virtual Assistant who keeps your operations organized, manages your time effectively, and supports your business with professionalism, send me a message.