Blessing Chinyere Amamba | Freelancer Resume

Blessing Amamba-|- | LinkedIn/Blessing Amamba SUMMARY Detail-oriented and highly organized Administrative and Operations Support Specialist with over 5 years of experience supporting logistics, executive teams, and client coordination across remote environments. Proven ability to manage data entry, scheduling, client communication, and workflow optimization with precision. Adept at using online work tools, coordinating with multiple stakeholders, and ensuring smooth operations in fast-paced, deadline-driven settings. CORE SKILLS ● ● ● ● ● ● ● ● ● ● ● ● Administrative & Office Coordination Logistics & Remote Operations Support Data Entry & Client Communications Lead Generation & Client Relationship Management Social media management & content creation (Digital Marketing) Google Workspace & Microsoft Office Suite Calendar, Email & Task Management Excel & Google Sheets Proficiency Customer Follow-Up & Issue Resolution Online Work Tools (CRM, Docs, Sheets) Time Management & Organization Strong Attention to Detail & Confidentiality PROFESSIONAL EXPERIENCE Executive Career Assistant Digital Career Opportunities Worldwide LLC (Remote) | July 2024 – Present ● Managed and updated client documents including resumes and job applications. ● Communicated with clients via email, phone, and SMS, ensuring 24-hour response time. ● Conducted outreach and tracked client engagement using spreadsheets and forms. ● Oversaw service requests and ensure accurate reporting and timely delivery. Admin Executive / Social Media Manager Ferdie-Marie Solutions (Remote) | October 2023 – December 2024 ● Coordinated calendars, scheduled interviews, and arranged virtual meetings. ● Managed client and HR communications, resolving inquiries and maintaining documentation. ● Supported recruitment operations with data entry and report preparation. ● Created and maintained internal records using Google Docs and Sheets. Real Estate Virtual Assistant Growero Enterprise (Remote) | January 2023 – August 2024 ● Handled scheduling, appointment setting, and follow-up with clients and agents. ● Managed property documentation, contracts, and listings with accuracy. ● Conducted research and tracked data in spreadsheets to support team decision-making. Virtual Assistant Healthy Living Affairs (Remote) | June 2022 – May 2023 ● Performed data entry, report formatting, and administrative support tasks. ● Created documents, presentations, and weekly task summaries. ● Assisted with email and client communication tracking. Administrative Assistant / Customer Service Representative Brizz Foods & Confectioneries | January 2021 – September 2022 ● Responded to customer inquiries via phone and email with a 90% satisfaction rate. ● Maintained logs of customer interactions and reported service issues. ● Provided backend support to ensure smooth operational flow. Administrative Assistant / CSR JB Apparels & Fashion Hub | October 2018 – November 2020 ● Managed inventory records and assisted with supply coordination. ● Provided customer support and resolved complaints effectively. ● Supported back-office operations, ensuring accurate documentation. EDUCATION University of Ibadan, Oyo State, Nigeria B.Sc. Biochemistry (Second Class Upper) | November 2011 – December 2015 Ilupeju Grammar School, Lagos State, Nigeria Secondary School Leaving Certificate | July 2003 – June 2009 CERTIFICATIONS ● ● ● ● ● ● ● ● ● SLA Level Up Program: Digital Marketing – 2024 Externship: Content Marketing & SEO – 2024 AI Career Essentials (ALX) – 2024 Cybersafe Foundation (Digi Girls) Digital Marketing Fundamentals – 2023 Customer Service Management (LinkedIn) – 2022 ALX Virtual Assistant Course Program – 2022 Google IT Support – 2022 Google Digital Marketing – 2022 Jobberman Soft Skills Training – 2021