Chinwenwa Blessing Chijioke
Lagos, Nigeria-|-| https://www.linkedin.com/in/chijiokechinwenwa
Professional Summary
Results-driven Key Account Executive with a strong background in customer retention, business development, and account management. Over five years of experience managing client relationships, driving sales growth, and enhancing customer satisfaction. Skilled in communication, problem-solving, and sales negotiation with a proven track record of meeting and exceeding targets. Fluent in English and Igbo, with exceptional organizational and detail-oriented abilities.
Professional Experience
Key Account Executive
Beta Glass PLC, Agbara Ogun State.
January 2022– Present
Manage and retain key customer accounts, ensuring satisfaction and long-term partnerships.
Develop and implement strategies to grow client portfolios and achieve sales targets.
Oversee sales activities at the plant, ensuring efficiency and alignment with business objectives.
Collaborate with cross-functional teams to deliver customer-focused solutions.
Analyze client data and market trends to identify new business opportunities.
Customer Service Representative & Sales Associate
Union Bank Nigeria ,
January 2019-December 2020
Delivered exceptional customer service, resolving inquiries and fostering loyalty.
Increased sales revenue by 10% through upselling and effective client engagement.
Maintained detailed records of customer interactions to improve processes and outcomes.
Education
Master of Business Administration (MBA)
National Open University Nigeria– Ongoing
Bachelor of Science in Marketing
Abia State University Uturu, 2014
Certifications
Certificate of Participation in "The Complete Salesperson"
Certificate of Participation in "Advanced Sales and Negotiation
Key Skills
Customer Retention & Account Management
Business Development & Sales Strategies
Communication & Negotiation
Problem-Solving & Conflict Resolution
Administrative & Organizational Skills
Languages
English: Fluent
Igbo: Fluent