Blessing Celestine Uramah

BLESSING CELESTINE URAMAH Virtual Assistant FCT-ABUJA NIGERIA, 900107 PROFESSIONAL SUMMARY Proactive Virtual Assistant with over 4 years of experience supporting CEOs, executives, and business owners in streamlining operations, managing schedules, handling emails, coordinating meetings, and maintaining organized workflows. Skilled in data entry, bookkeeping, and payroll management, with strong proficiency in tools such as Excel, Google Sheets, QuickBooks, Xero, Trello, Asana, Notion, HubSpot, and Zapier. Known for attention to detail, reliability, effective communication, and the ability to multitask efficiently in remote work environments, delivering high-quality administrative and operational support to clients across industries. Technical Skills: I am proficient in Gmail, Outlook, Google Calendar, Calendly, Zoom, Google Meet, Sage, Trello, Asana, Notion, Excel, Google Sheets, QuickBooks, Xero, Zapier, Google Docs, Google Slides, Microsoft Office, HubSpot, Zendesk, Freshdesk, Canva, Slack, Monday.com, IFTTT, SurveyMonkey, Typeform, and Airtable. Soft Skills: I bring strong attention to detail, organization, multitasking, communication, problem-solving, adaptability, professionalism, reliability, time management, research skills, customer service, teamwork, and critical thinking, enabling me to deliver high-quality support in remote work environments. PROFESSIONAL EXPERIENCE NDprint by Design Administrative / Data Support Assistant(Remote | Date – Present) ●​ Improved accuracy of financial records by managing daily operations, data processing, and invoicing using Sage accounting software. ●​ Reduced data errors through consistent data cleaning, correction, and validation across business and customer records. ●​ Enhanced reporting and decision-making by organizing and analyzing structured datasets. ●​ Strengthened customer and sales tracking by maintaining accurate records using Capsule CRM. ●​ Improved communication efficiency by managing business emails and responding to client inquiries and chats. ●​ Increased overall operational efficiency by providing comprehensive administrative support across multiple digital platforms while maintaining confidentiality and data integrity. THE ALTERNATIVE BANK, NIGERIA- VIRTUAL ASSISTANT/CUSTOMER SUPPORT REMOTE. JUNE 2022 - DEC 2025. ●​ Managed executive schedules, coordinated meetings, and handled professional email communications for the CEO. ●​ Provided customer support, responding promptly to client inquiries and resolving issues efficiently using tools like Zendesk and email. ●​ Maintained accurate financial records, performed data entry, and supported bookkeeping tasks using Excel, Google Sheets, QuickBooks, and Xero. ●​ Assisted with project management and workflow organization using Trello, Asana, and Notion. ●​ Prepared reports, presentations, and documents to support internal operations and client communication. ●​ Coordinated travel arrangements, including flights, accommodations, and itineraries, ensuring smooth logistics for executive business trips. ●​ Leveraged automation tools such as Zapier to streamline repetitive tasks and improve overall efficiency. EDUCATION AHMADU BELLO UNIVERSITY, KADUNA, NIGERIA.- B.Sc. ED. BUSINESS EDUCATION “ACCOUNTING OPTION” DEC 2019 - SEPT 2024 I hold a B.Sc. Ed. in Business Education (Accounting Option), where I gained skills in Accounting, Financial Management, Business Administration, and Computer Applications. CERTIFICATION. Professional Virtual Assistant Course — Express Tech Academy Becoming a Virtual Assistant — Alison Payroll and Bookkeeping for Virtual Assistants — Alison​ References: Available upon request.