BLESSING NDIANEFO
Lagos, Nigeria|-|-,- |LinkedIn
PROFILE
Proactive Virtual Assistant with 2 years of experience in managing calendars, emails, and projects for executives, ensuring smooth operations and maximised efficiency.
Proven ability to streamline processes and optimise workflows, with a strong focus on ensuring deadlines are met and operational objectives are achieved.
Strong communicator, quick learner, and dedicated to supporting team efficiency and success.
WORK HISTORY
Young Wills Visuals, Remote
January, 2022 – Present
Position: Virtual Admin Assistant
Streamlines email and phone communication processes, reducing response times by 30% and improving client satisfaction by 40%.
Supervises domestic and international travel bookings, reducing travel costs by 35% through strategic vendor negotiations.
Crafts and maintains complex customer spreadsheets, reducing errors by 40% and improving data tracking efficiency.
Designs 15+ presentations monthly, that effectively communicate strategic business insights, increasing stakeholder buy-in by 25%.
Drafts and proofreads over 100+ emails, reports, and internal communications monthly, ensuring a 98% accuracy rate and improving overall clarity and professionalism, leading to a 40% reduction in back-and-forth clarifications.
VA Ally Network (VAAN), Remote
(Contract)
May, 2024 – October 2024
Position: Virtual Assistant
Addressed 50+ administrative queries per month, resolving issues proactively and reducing escalations to management by 40%.
Conducted market research that contributed to a 10% increase in target audience engagement through data-driven strategy improvements.
Organised executive calendars with a focus on prioritising urgent tasks, ensuring zero missed deadlines for high-impact projects.
Assisted in scheduling and managing 80+ social media posts across multiple platforms, increasing engagement by 35% and boosting brand visibility through consistent, well-timed content releases.
Coordinated and scheduled over 100 high-priority meetings monthly, achieving a 95% on-time attendance rate without conflicts.
EDUCATION
West African Senior School Certificate (WASSCE)
2016
Divine Step College
CERTIFICATION/TRAINING
Accelerated Jobberman Soft Skills Training, Jobberman 2024
Career Essentials in Administrative Assistance by Microsoft and LinkedIn 2024
Virtual Assistant, alx_africa 2024
Customer Service Foundation, LinkedIn 2023
IT Support, Digital Witch Support Community 2022
SKILLS AND INTERESTS
Calendar Management
Prioritisation
Organisational
Social Media Management
Task Management & Project Coordination
Data Management & Spreadsheet Creation
Email & File Organization
Excellent Verbal & Written Communication
Research & Process Improvement
Proficient in MS Excel, Google Workspace, and AI Productivity Apps (Asana, Google Workspace, etc)
Report Creation
Time Management
Multitasking
Strength: Advanced Email and Calendar management, Excellent Written and Verbal Communication, and Meeting Deadlines.
Interest: Learning new technologies, staying updated on project management tools, and digital marketing strategies.
