Bless Marie Pasco

Proven Chat Agent | VA | CSR Helping Companies Translate Their Business Goals to Reality BLESS MARIE F. PASCO Fortune town | Bacolod City, PH 6100 - |-SKYPE live:blessmariepascua OBJECTIVE Goal-Focused, seeking long term Job and Great opportunity to grow, developed my skills and build relationships over the phone. Always do what’s best for my job not only for myself but of course to help my client and the business grow. SUCCESS PANASIATIC SOLUTIONS, Bacolod City, PH |- Customer Service Agent Responsibilities -Assist customers via Phone call/email to build business from the United States. Fixing and Providing resolutions, promote products to fulfill client requirements through outstanding service. ACHIEVEMENTS: Nominated for having a good performance in Monthly score card by our Supervisor. Developed and maintained long-term relationships with customers through consultative approach. Gained new friends and family. MEDICARE HEALTH INSURANCE | JUNE 2019- MARCH 2020 VA/APPOINTMENT SETTER Responsibilities: -Doing some follow-ups via email/call and setting appointments on the calendar with some leads and putting into MS WORD. Maintained professionalism and proper etiquette through all forms of communications. REAL ESTATE TEXTING PLATFORM PROJECT EMAIL/CHAT AGENT (Promoted to VA) (NOV 2020- MAY 2021) Responsibilities: Sending text messages to home owners to inquire if they’re interested in selling their property. Setting Appointments, Scheduling contract signing papers, transferring data to Microsoft excel. Tools using: Lead Sherpa, slack. CRM REAL ESTATE COLD-CALLER (JULY 2020-OCTOBER 2021) Responsibilities: Calling home owners and ask if they’re interested in selling their properties. Giving cash offers, Scheduling appointments. Tools: Podio, calltools EDUCATION ASSOCIATES DEGREE: BACHELOR OF SCIENCE IN INFORMATION SYSTEM, CARLOS HILADO MEMORIAL STATE COLLEGE BACOLOD CITY, PH 6100 |- SOFTWARE MS Word, MS Excel,MS PowerPoint, MS PowerPoint Internet Explorer, Google Spreadsheets. COVER LETTER Hi Good day! My name is Bless I've been working for 6 years. I've handled different accounts like Customer Service, Email/Chat support for both inbound and outbound programs and Cold-calling. I learned to do challenging roles such as multitasking, calling, email management, setting up appointments, and customer handling inquiries. My sales experience honed me to be an effective salesperson, broaden my knowledge, and improve my skills. I can describe myself as a person who always values commitment, integrity, and time management with less supervision. I can contribute some ideas and strategies to our dearly clients which I’ll gladly share, If I’ll be given a chance. Thank you and Hope to hear from you soon! Sincerely, Bless