Work History
Business Concierge Technical Support | Teleperformance
September 2015 - January 2019
Technical Support Representative | TeleTech
April 2015 - August 2015
Technical Support Representative | Transcom
June 2014 - March 2015
Blehnn Galapate
Virtual Assistant
Business Concierge
Technical Support Representative | VXI
September 2013 - June 2014
Technical Specialist | Sykes
May 2013 - July 2013
Technical Support Representative | Convergys
November 2012 - May 2013
Technical Support Representative | Wipro
August 2011 - November 2012
Personal Background
I am a Virtual Assistant who is determined, creative,
hardworking and smart. I aim to help clients to
Academic Background
accomplish their goals and manage tasks respective
to their business needs. I put my heart to everything I
do because your success is what matters to me.
Our Lady of Fatima Unviversity
Bachelor of Science in Nursing, 2011
- Class President in 2005
- Member of Natural Science Club
Contact Details
Dominican School
High School Diploma, Class of 2005
- Member of School Catechist
Mobile: (-
- Member of Art Club
Home: -
- Member of Dance Club
Email:-Website: fvaconsultancy.c, com
Address: Block 11 Lot 1 Villa Luisa North Subdivision,
Bagumbong, Caloocan City, Philippines 1421
Expertise and Skills
Data Entry in Word, or Google Docs
Transcription (transcribing voicemail, video or audio, podcasts etc.)
My References
Internet Research
Forms Creation
Executive Assistance
Email Management/Filtering
Marjorie Saspa
Booking appointments with clients
Supervisor
Following up with clients/customers (sending thank you and other reminder emails)
(-
Receptionist duties (answering occasional calls)
Calendar Management
Mary Grace Lerio
File Management (organizing files using Dropbox etc)
Co-league
Database building (eg. updating email or contact lists on your CRM)
(-
Answering support tickets (with the use of Zendesk)
Dropbox / Google Drive Organization
Dr. Catherine Baniqued-Licuanan
PDF Conversion, Splitting and Merging
Physician
Manage and update Social Media Accounts
(-
Tracking of Social Media Accounts
Designing Logos, Banners, Icons, eBook Covers and Headers
Basic Photoshop / Image Editing (Not Graphic Design)
