Blanquita F. Nellas

BLANQUITA F. NELLAS Blk. 12 Lot 4, Orchard Lane Homes, Tugbok, Davao City Mobile #:- Skype: blancanellas Objectives: A highly organized and hard-working individual looking for a responsible position to gain practical experience, additional knowledge and to utilize my skills and business background to the maximum level. HIGHLIGHTS OF QUALIFICATION 4 years Graduate in Bachelor in Science in Commerce. 2 years’ experience as Branch Manager 3 years’ experience as Sales / Cashier 2 year’s managing construction canteen 7 months experience as Receptionist 2 years experience as Chat support assistant 1 year experience as a social media manager 2 years experience as a sales executive WORKING EXPERIENCE Chat Support June 2017- Up to Present JOHNNY AIR CARGO AND DELIVERY SERVICES INC. 127 Abita bldg. Mac Arthur Highway Matina Davao City Duties and Responsibilities Responding to customer inquiries quickly, directly, and succinctly. To track and assist clients with regards on their incoming shipments. To answer all questions, queries and other concerns regarding on our services. To send report of what mostly clients concerns of the service. Being able to multitask, chat support and doing sales Sales Executive (sales and marketing department) March 2017 – Up to Present JOHNNY AIR CARGO AND DELIVERY SERVICES INC. 127 Abita bldg. Mac Arthur Highway Matina Davao City Duties and Responsibilities To assist clients to shop online and to attend their queries regarding on our service To make quotation whether for ocean or air freight To make reports of all prospective client in a week To logs our daily sales, and to inform clients on their shipments To tracked their packages and to compute there shipping cost Social media manager April 2017 – Up to Present The West Pet Online Store Duties and Responsibilities Chat and email support, to manage the store, to post newly products, and to update the site. Track the order status & update the client for their purchases. To prepare customer’s order and send to fulfillment store. Branch Manager July 2012 – Nov. 2014 COMPLINK MARKETING INC. Abreeza Branch Bajada, Davao City Retail & Sales of Computers and Accessories Duties and Responsibilities I ‘am responsible for the administration and efficient of daily operation of the branch. Responsible of Meeting goals and metrics ponding. Responsible of Managing Difficult situation with the customer and providing them solution and information. Maintain staff schedules to provide adequate coverage at all times. Supervise and coach to develop staff regarding service, expectation, policies, procedure, and product system and Banking transaction. Sales / Cashier May 2011 – July 2012 COMPLINK MARKETING INC. Abreeza Branch Bajada, Davao City Retail & Sales of Computers and Accessories Duties and Responsibilities Provide customers product information that they need. Escort them to the right aisle Provide information on daily deals and promotion. Assist customer for the sold product. Greet customers and ascertain what each customer’s wants or needs. Prepare sales slips or sales contract. Demonstrate the usage or function and operation of the merchandise they bought. Cleans chair, counters, and tables. Manage our Canteen in Construction December 2009 – April 2011 Receptionist April 2009 – Nov. 2009 RPR MANPOWER SERVICES Assigned in Solid Electronics Corp. Pichon St., Davao City Service center of Sony Products Duties and Responsibilities Deal with queries from manager and to the customer. Schedule appointment of the technician such as: Wall Mouthing and home service repair. Received and encode the customer concerned about the product they bought. Keeping the reception tidy. Welcomes visitor or customer and greeting them in person or in the telephone; answering or referring queries. Contributes to team effort by hitting the service repair target. Sales Associate June 2006 - September 2007 NCCC DEPARTMENT STORE Magsaysay St. Davao City Duties and Responsibilities Provide customers product information that they need. Escort them to the right aisle Provide information on daily deals and promotion. Assist customer for the sold product. Sales Associate/Cashier Nov.2007-Feb.2009 WILTELCOM 3rd Flr. SM City Mall Ecoland Davao City Retail & Sales of electronics products Duties and Responsibilities Provide customers product information that they need. Escort them to the right aisle Provide information on daily deals and promotion. Assist customer for the sold product. Received payment from customer. Greet customer and ascertain what each customer wants or needs. Maintain record on related sales. Watch for and recognize risk and thefts, and know how to prevent and handle this situation. Answer customer question regarding store and its merchandise. Prepare sales slips and sales contract. Demonstrate the usage or operation of the merchandise. Cleans chair, counters and tables PERSONAL DETAILS Date of Birth:June 3, 1986 Civil Status: Married Age:30 Year’s Old Height: 5’5” Weight: 59 kls. Sex: Female Citizenship: Filipino Husband’s Name:Ruel V. Nellas Age:31 Year’s Old Date of Birth:July 17, 1985 Occupation:Civil Engineer in Saudi Arabia Mother’s Name:Perlita C. Jumamil Age:55 Years Old Date of Birth:February 27, 1961 Occupation:Housekeeper Father’s Name:Celso C. Fernandez Age:56 Years Old Date of Birth:March 9, 1960 Occupation:Masson/Carpenter EDUCATION Bachelor of Science in CommerceHoly Cross of Davao CollegeJune 2003 – October 2007 Major: Banking in Finance Daniel R. Aguinaldo High SchoolJune 1998 – March 2003 Batulosa Elementary SchoolJune 1992 – March 1998 CHARACTER REFERENCES JUDY WONG Regional Manager Complink Marketing Inc. ENGR. JESSEN MONSALUD Structural Engineer Davao City, Philippines-