BLANCA MAY VISPERAS, RPM
--Lumina Homes, Brgy. Isabang, Tayabas City
Quezon Province
SUMMARY
Registered Psychometrician and Certified Human Resources Associate with extensive experience as a Virtual
Assistant. Skilled in e-commerce operations, order processing, and customer support using platforms like
Shopify, Foodstorm, and Gorgias. Proficient in catering logistics, payment processing, and food safety
compliance. Experienced in travel and airline support, including ticket management, fare calculations, and
regulatory compliance. Strong analytical and problem-solving skills, optimizing processes for efficiency and
customer satisfaction.
EDUCATION
PROFESSIONAL EXPERIENCE
Philippine Christian University-Manila
Virtual Assistant (E-commerce)
Master of Arts Major in Guidance and Counseling
2023-on going
Talentpop| Jan 2025 - Present (part-time)
Manuel S. Enverga University Foundation
Bachelor's Degree in Psychology-
Maryhill College
Bachelor's Degree in Secondary Education (24-units)
2021 – 2022
SOFTWARE EXPERTISE
Zendesk, Gorgias, Shopify, Foodstorm
Voiso, Glocom, Bria
Zoom, Skype, MS Teams, Slack, Discord
G-Suite, Google Workspace
CERTIFICATIONS
Certified Human Resources Associate
(2024)
Registered Psychometrician (2022)
Bookkeeping NCII (2022)
REFERENCE
Sarah Ayaton | Recruitment Expert | Recruitment
Resourcer |--Gheyco Marie LLagas | Internal Marketing & Creatives
Lead BlackGold Elixir Ltd |-|-
Manage order processing using e-commerce platforms like
Shopify, foodstorm, and gorgias, oversee online menus, pricing,
and promotions, track and coordinate catering deliveries,
handle payment processing and invoicing, provide customer
support for dietary preferences and bulk orders, and ensure
compliance with food safety regulations.
Psychometrician
Dr. Nelson Ravina Educational Consultancy Services | Nov 2025present (seasonal)
Score and interpret results to identify learning disabilities and
special needs, provide assessment reports with intervention
recommendations, monitor student progress through
reassessments, maintain confidential student records in
compliance with legal standards, stay updated on assessment
tools and best practices, and educate parents and educators on
assessment findings and support strategies.
Customer Service Specialist
AIRPAZ| November 2021 - January 2025
Handle ticket booking, rebooking, and cancellations, manage
passenger name records (PNR) and fare calculations, oversee
flight schedules and seat reservations, and ensure compliance
with airline policies, refunds, and travel regulations.
Homebased ESL Teacher
ACADSOC, PH | Jan 2019 - Jul 2021
Delivering lessons to students from diverse cultural and
linguistic backgrounds, including beginners, intermediate,
and advanced levels while using multimedia tools and
interactive activities to enhance language learning.
