Blanca Leonor Morales Quezada

With over 7 years of experience providing email, chat and voice and floor support. I am a tech savvy who major in system engineering. I am an expert in the use of MS Office (Word, Excel, Powerpoint, Outlook). I am fluent both in written and spoken English and Spanish, and good with dealing with customers since I've been working in customer service industry for more than 7 years. I started my career in customer service industry specifically in Technical Support field I had the opportunity to work in Dell as IT support by chat and Concentrix as a email customer advisor. I always attend to clients need in a timely manner and make sure that I provide them the best quality of service.