Bitupon Gogoi

CURRICULUM VITAE Name :- Bitupon gogoi Address :-Moran, Dibrugarh, Assam 786613. Contact No:- Email I’d:-- Objectives Seeking a position of an Assistant Restaurant Manager wherein my skills, optimistic attitude and effective dealing abilities give way for the benefit of the organization on a global level. Summary of Qualifications Strong ability to communicate in English effectively in oral as well as written form. Outstanding ability to keep clean, neat and professional appearance adhering it standards. Outstanding organizational and interpersonal skills and effectively deal with all business contacts. Great knowledge of property management systems. Strong judgement skills and effective and remarkable listening abilities. Strong experience in implementing, developing and evaluating guest service standards. Through knowledge of PC software Work Experience Vivanta by Taj , Guwahati , Assam Duration :- From 12th Nov 2016 to 21 March 2017 Hotel Vivanta by Taj , Guwahati , Assam worked as IT Trainee Steward . Keys and Responsibilities :Handling Banquet. Event Setup. Taking care of guest complaint. Menu distribute and taking care of party etc. Zaica Dine And Wine,( HNS Group of Hotels) , Bangalore Duration :- From 25 March 2017 to 15 April 2018 Zaica Dine And Wine (HNS Group of Hotels), Bangalore worked as Trainee Captain. Keys and Responsibilities :Handling Restaurant. Event Setup. Taking care of Guest complaints. Menu distribute and taking care of party etc. Every Day files, Complaint Register, Taking Guest Feedback and Log Book Register. Gravity And Country INN By Radisson, Bangalore Duration :- From 1st June 2018 to 1st May 2019 Gravity And Country INN By Radisson worked as SR. Captain and Cashier. Keys and Responsibilities :Handling and dealing with company ODC and Packed lunch. Highly well maintaining FNB Department. Taking care of Guest Complaints. Handling and dealing the Reservation by Phone , Email, Walk-Inns. SS LUMINA HOTEL , Bangalore Duration :- From 6th May 2019 to 18th October 2019 SS LUMINA HOTEL , Bangalore worked as Front Office Associate. Keys and Responsibilities :Responsible for preparing and analyzing all reports and ensures Targets. Responsible for Daily monitoring and proper training of all service levels provided by employees to fellow employees and guests. Supervise and Oversee all the duties performed by all employees of Front Office Dept. Booked appointments made via Email and over the telephone. Temple Tree Studio , Bangalore Duration :- 25 October 2019 to till , Temple Tree Studio, Bangalore worked as Front Office Executive. Keys and Responsibilities :Responsible for preparing and analyzing all reports and ensures targets. Responsible for Daily monitoring and proper training of all service levels provided by employees to fellow employees and guests. Supervise and Oversee all the duties performed by all employees of Front Office Dept. Assisted the Office Manager in providing Customer Support to walk-ins. Booked appointments made via Email and over the telephone. Name of course University Passing Year Percentage HSLC ASSAM 2013 to 2014 50% HSC ASSAM 2015 to 2016 45% IHM/ILNFS ASSAM 2015 to 2016 B Grade Co – Curricular Activities Basic Computer Course in Assam. Drawing and National language in Assamese Strength To ensure was courteous and friendly services to the guest. Welcome and register Guests and offer those services. Good Knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook. Ability to prepare and present presentation on Microsoft PowerPoint. Capable of Browsing the internet through different browsers like Internet Explorer, Mozilla Firefox and Google Chrome Special Skills Ability to keep up a top level customer service. Ability to train other Front Office Employees and maintain a relation with the staff. Posses good organizational and interpersonal skills. Language: Witting and Oral communicate in English ,Hindi and Bangoli. Profound ability to process cash transactions accurately. Hobbies And Interests Learning different languages , Reading Writing , Drawing , Sketching , Painting , Singing , listening to Music and a lot more. Sports : Playing cricket, Chess , Carrom Board , Swimming etc Languages Known Well writing and oral communication in three language like English , Hindi and Assamese Areas Of Interest To handle various business development activities , identifying new opportunities and Mapping new market segments. To work sincerely and perform my best to achieve the set goals of the organizations. To utilize my customer service skills in building good relationship with different levels of people. Personal Details Name:- Bitupon Gogoi Father:- Lachit Gogoi Mother:- Mira Gogoi Date Of Birth:- 31- Dec -1998 Sex:- Male Language Known:- Assamese , Hindi, English Declaration I hereby declare that the information above furnished is true to the best of my knowledge and I can authenticate my achievements. Thank You Bitupon Gogoi