Bisma Shah

HAFIZA SYEDA BISMA SHAH - PROJECT MANAGER | BUSINESS ANALYST | FUNCTIONAL CONSULTANT - https://www.linkedin.com/in/syeda-bisma-shah ACADEMIC PROFILE EMPLOYMENT HISTORY NED University of Engineering & Tech BUSINESS ANALYST - INDIVIDUAL CONSULTANT Bachelor of Software Engineering December 2014- August 2018 CGPA of 3.3 Sindh Social Protection Authority || 03 | 2024 - Present Conduct thorough needs assessments and stakeholder consultations to understand requirements and objectives of the MUMTA program. St. Josephs College for women HSC Pre-Engineering Develop comprehensive program designs and strategies, including resource mobilization, partnership building, and pilot implementation plans. Establish monitoring and evaluation frameworks to track program progress and August 2012- August 2014 outcomes, ensuring accountability and continuous improvement. Result 82% Collaborate with diverse stakeholders, including local health authorities, NGOs, and community leaders, to build partnerships and ensure buy-in for program Usman Public School implementation. SSC Science Advocate for policy changes and reforms to support maternal and child May 2012 Result 92% income-generating activities and knowledge sharing. healthcare initiatives, while also planning for long-term sustainability through BUSINESS SYSTEM ANALYST JODAYN || 03 | 2023 - 02 | 2024 PROJECT MANAGEMENT SKILLS Requirements Engineering Analysis and Documentation Orchestrated and led cross-functional teams to identify and document business requirements, ensuring alignment with architectural projects. Conducted in-depth interviews and workshops with stakeholders to gather and document detailed software requirements for architectural design and planning. Software Business Proposals Functional Specification Development Software Requirement Specification Streamlined and optimized internal business processes by identifying and Business Process Improvement Technical Product/Project Management Client meetings & Product Presentation Stakeholder Communication Business and Systems Analysis End-User Training And Support Quality Assurance User Acceptance Testing (UAT) Basic Graphic (UI) designing OpenProject - Management JIRA - Project Management Team Management ERP consultations Strategic Problem Solver Performance Metrics Architect insights, allowing for data-driven decision-making in architectural projects. implementing software solutions that improved efficiency and productivity. Leveraged data analysis tools to evaluate project performance and generate Prepared User-Stories, Business Cases, Business Development Processes, and other relevant Documentations Facilitated training sessions and provided ongoing support to end- users, ensuring a smooth transition to new software solutions. Acted as a bridge between technical and non-technical stakeholders, translating architectural and design requirements into software development tasks. BUSINESS PROCCESS ANALYST CONTOUR SOFTWARE || 02 | 2022 - 02 | 2023 Understanding and elaborating the ERP Business requirements of Foreign clients. Documentation of Business Requirements. Modelling the infrastructural processes on prototyping tools. Managed change requests and assessed their impact on ongoing architectural projects, balancing stakeholder needs with project timelines. Performed quality assurance tests on ERP products. Communicating and managing the requirements from clients to development team. Demonstrated effective project management skills, ensuring on-time and onbudget delivery of software projects that supported architectural initiatives. Established key performance indicators (KPIs) to evaluate the success of software solutions and made data-driven recommendations for improvements. TECHNICAL EXPERTISE Draw.io Flowcharts. UI/UX Wireframing Xmind (Software) Canva (Software) Just-in-Mind Prototyping Balsamiq Prototyping Invision Prototyping IBM Blueworks Live ASSOCIATE FUNCTIONAL CONSULTANT TECTONIC LLC || 03 | 2021 - 09 | 2021 Training and Development in Salesforce.com Prepared User Guidance Documentations. Participation in group meetings with the US Team to share ideas and solutions. Identified areas for process optimization and efficiency enhancement, providing recommendations and implementing changes as needed. Developed and delivered comprehensive user training programs to enable clients to effectively use the software and maximize its benefits. - Business Process Modelling GitHub - Kanban Boards Management BUSINESS ANALYST User Story | Usecases Atlassian Confluence Microsoft Office Camtasia Studio Github E-Kanban INTERPERSONAL SKILLS Collaborative Teamwork Active listening Conflict management MIKAELS LABS || 02 | 2019 - 02 2021 Performed requirements analysis for diverse projects. Evaluated business processes, anticipated requirements, uncovered areas for improvement, and assisted in developing and implementing solutions. Created Scope, Wire-frames, and Flow-Diagrams. Prepared scope of work and technical documents for client and development team. Business Understanding of different app & web based solutions. Documentation of Business Requirement & Functional Requirement. Participated in Scrums meetings and gather information from meetings with various stakeholders and producing useful reports. Played a pivotal role in the product development lifecycle by conducting market research and collaborating with interdisciplinary teams to identify customer needs, resulting in the successful launch of a feature-rich product that exceeded sales projections. Executed comprehensive marketing research initiatives, leveraging both qualitative and quantitative methodologies to analyze market trends, consumer behavior, and competitor landscapes, providing critical insights that informed strategic decisionmaking. Collaborated with the marketing team to analyze customer segments, enabling the development of targeted marketing campaigns that increased customer acquisition. Qualitative Leadership BUSINESS ANALYST Productive Negotiation ICT SYSTEMS PVT LTD || 11| 2017 - 01| 2019 Effective Communication Emotional intelligence Adaptability Self Motivated Quick Learner Created and presented the product demonstration. Maintained 6 internationally standardize layers of ERP Development. Prepared company's portfolio document. Assisted in implementation of ERP for local and international clients. Prepared Business Process Models to make developers understand the client needs. Provided technical support to ERP Client. Prepared User Manuals at the time of Project sign off. Arranged many board meeting with HO to discuss the enhancements in current modules. Worked as a Business Development Executive in the probationary period of 6 months with the Sales Team then switch the role for Business Analyst. Led a comprehensive analysis of user feedback and market trends, contributing key insights that directly influenced product roadmap decisions Championed an agile approach to product development, facilitating close collaboration between development teams and stakeholders, resulting in a 30% reduction in time-to-market for new features and enhancements. CERTIFICATIONS & COURCES SOFTWARE ENGINEERING PROFESSIONAL CERTIFICATION 3-months short course from CCEE (Centre of Continuing Engineering Education) NED University of Engineering and Technology, Mainly includes the concepts of OOPS, and programing platforms specifically .NET Developed a project at the end of the course.