BINZIN DOMBIN
WORK EXPERIENCE
PROFILE
An Agent of Change, designed for
impact.
Digital Commercial Transformer.
An established business leader with over
16 years of tech commercial and supply
chain management experience in sales,
marketing,
business
development,
customer
service,
logistics
and
procurement.
Driving
strategy
and
commercial
initiatives that deliver shared value
resulting in commercial and team
leadership success through enterprise
and distribution channels across the
value chain.
Core competencies are Strategic
Commercial Management, Route to
Market, Go to Market, Sales & Marketing
Operational
Excellence,
Change
Management
and
Supply
Chain
Management.
CONTACT
PHONE:
-
EMAIL:--INTERESTS
Youth Empowerment
Sales Coaching
Swimming
Travelling
Movies
PROFESSIONAL HIGHLIGHTS
Lafarge Holcim:
Volume sales in excess of one
hundred and forty million dollars
($140M) in the last three years at an
all-time five-year record highest sales
volume across a region of 13
Markets.
Microsoft:
Track record of delivering sales
targets of software, solutions and
services for Financial Services
(Banks), Government (Min. of
Chief Commercial Officer - Suburban Fiber Co (2024)
Growth: Driving new business revenue and managing the renewal of
existing business through developing and maintaining strong
customer relationships.
GTM: Strategic Marketing, Regional Territory Management, Sales
Excellence & Performance Management, Value Added Services &
Product Management.
Commercial Operations: Sales Operations and Planning
Digital Transformation - Performance gaps analysis and problemsolving needs assessment to execute strategy, implement business
process improvement and change management initiatives to
transform the commercial team into a high performing team, to deliver
optimal results and organizational growth across the value chain.
Head of Sales - Lafargeholcim (2018 to 2023)
Growth: Grow Lafarge market share, contribution margin (profit) and
commercial volume contribution to increase net revenue value by 38%
from $53.3M to $73.3M year on year at a reduced cost, driven by the
right product mix and price differentiation.
Channel Management: Responsible for the commercial distribution
and channel management of Lafarge Africa’s products, solutions and
services, focused on customer satisfaction and growth.
Strategy & Innovation: Go to/Route to Market management and
implementation.
Operations: Sales & operations planning (S&OP) to integrate business
management processes that empowers leadership to focus on key
supply chain drivers across business operations from sales, marketing,
customer service, demand planning management, logistics,
production and inventory management.
Marketing Management: Brand penetration, market intelligence,
margin management and price management. Develop expertise and
insight in the dynamics of the market across territories, focus on,
competitor, end-user, and customer knowledge in order to develop
market insight.
Sales Excellence and Performance Management: Responsible for
managing a team of 48 people to drive sales excellence, marketing
and customer service to deliver regional objectives.
Head: Strategy and Business Development - (Country Lead – Route to Market)
Lafargeholcim (2017 – 2018)
Strategy: Appointed to design, and deliver the digital commercial
strategy for a new GtM/Route to Market (RTM) strategy, implemented
by a Project Management Office (PMO) within the sales, growth and
innovation division.
Project Management: Responsible for the business model design in
collaboration with the Boston Consulting Group (BCG) to develop and
set out project management processes, implemented by eight supply
chain work streams to deliver digital transformation, roll-out retail
mapping & segmentation, value proposition pricing & margin
structure, depot network design, logistics, distribution and fleet
management, sales force effectiveness, and mitigate transition risk.
Business Development & Digital Transformation: Accountable for
supporting the Commercial Team with business model transformation,
to develop, build and implement the Retail Strategy, strengthen the
long-term strategic objectives of the business and ensure business
growth through directing and managing business development
processes, change management and deployment of digital solutions,
delivered in accordance with Lafarges organizational strategy.
Finance AGF, NNPC etc) and
Commercial Enterprise Customers in
the Telco, Military and Oil & Gas
Sector
resulting
in
revenue
attainment of: $12,556 Million net
new sales annual total of $23,404
Million over a five (5) year term.
Selected as Key Talent - Microsoft
Impact Award – December 2013
Project
Management
and
implementation of four major
projects over twelve (12) years:
Lafarge Africa – Strategy and
Implementation of Copernic Route
to Market at 20% TMS growth and
building/implementation
of
a
software retail tool from workflow
and business processes to the
adoption of the system for the Field
Sales Team
Microsoft Secure Communication
and Collaboration - Office 365 Cloud
Productivity Applications adoption
and
utilization
with
Microsoft
Consulting Services – NNPC, MTN,
GLO, Union Bank, Zenith Bank,
Access Bank.
Education Trust Fund (ETF) Impact
Assessment/Management
Consultancy.
EDUCATION/PROFESSIONAL COURSES
•
Lagos Business School
Strategic Leadership Course
•
London Business School,
Professional Course - Leading the
Way in Public Sector Course.
•
Lagos Business School Professional Course Implementing profitable sourcing
strategies
•
Plateau State Polytechnic Diploma Public Administration
•
Air force Military School Jos,
Plateau State - Senior Secondary
School Certificate
•
Rabat American School,
Morocco
•
Power Base Selling - Microsoft
•
Planning for Results – Global
Learning CEGOS
•
Building Effective Customer
Relationships – Oracle Sales
Academy
•
Employing Value Selling Sales Oracle Sales Academy
•
Selling the Microsoft Advantage SMA
•
Helping Microsoft Clients Succeed
- HMCS
•
Microsoft Solution Selling Process –
MSSP
•
Microsoft Strategic Negotiations
•
Planning to Exceed Plan PTEP –
Microsoft.
Snr Business Development Manager
Microsoft (2016 – 2017)
Account Management: Accountable for delivering revenue from
assigned territory in the public sector, drive deeper Industry focus and
land partner co sell motion to increase Microsoft’s share of wallet.
Technology Consulting: Planned, executed and developed
capabilities to advance customers commitment to the Cloud through
industry-led digital architectural roadmap.
Partner Management: Add value to Microsoft through selected top
Systems Integrated (SI) and independent software vendors (ISV)
partners for government customers by developing a mutually
beneficial partner ecosystem of cloud partners that increase value for
the government and grow revenue and cloud consumption in the
Public Sector.
Subject Matter Expertise: Leading Public Sector in sales planning and
execution across Government ministries Health, Public Safety and
National Security, Nigerian Customs Service, Finance and Oil & Gas
towards.
Customer Relationship Management: Delivered high quality customer
relationships, including personal engagement with BDMs from Ministers
to Directors, focusing on enabling Microsoft’s customers to derive
value from software investments and leverage technology as a
business enabler in line with the Federal Governments development
goals and international standards.
Stakeholder Management: Responsible for orchestrating and
managing the team that supports in selling and supporting our
customer(s) this includes specialist sellers, industry experts, executive
sponsors, services support and partners.
Senior Account Manager – Telco & Financial Services
Microsoft (2012 – 2015)
Account/Territory Management: Account Manager at Microsoft for
the Telco Sector and Financial Services Industry, I was responsible for
serving enterprise customers and running a well-managed business of
accounts that meets or exceeds revenue growth targets.
Solution Selling: Lead Industry sales driven by cloud services and
guided by regulatory policies for financial services customers. Working
closely with customers and financial services regulators to deliver
features to help financial services cloud customers meet their
regulatory requirements on ISO standards, data privacy and
protection, cyber security, electronic signatures, and payment
systems.
Account Planning: The success of my business was measured by
business development, revenue growth, predictable yearly business
forecasts, efficient sales excellence, account planning and overall
customer satisfaction.
Orchestrated Microsoft resources to meet and support customer
needs through deployment.
Previous roles provided a sound professional basis and include:
Mobitel – 2010 - 2012
Head Enterprise Solutions & Regional Mgr Sales Distribution and Retail
Metro – Cybernetix – Sales & Marketing Lead 2007 - 2010
Suburban Group – 2004 - 2007
o Commercial Lead CT Access (First Wimax Network in Nigeria)
o Head of Procurement
o Customer Service Manager
AFRIONE Nigeria: 2002 - 2004
o Regional Manager
o Customer Relations Manager
o Sales Executive