Binoj Cherian

BINOJ CHERIAN P Paimpallikunnel house, Kannur, Kerala, India. Email:- Mobile: - PROFESSIONAL SUMMERY Healthcare administration professional with 3 years of experience in customer relations and hospital operations. Past roles have helped build experience in healthcare regulatory compliance, clinical processes, public relations, as well as employee and resource management. Have excelled in my prior positions, producing results and growth that have exceeded expectations. Understand the role of a healthcare facility in a community, and have experience working with civic leaders in public wellness initiatives. SKILLS ➢ ➢ ➢ ➢ ➢ Excellent leadership skills in both clinical and nonclinical sides of the health care Good communicator and active listener Adept at problem solving and decision making Highly self motivated and team player Capable of dealing customers diplomatically WORK EXPERINCE Customer Care Executive January 2016 to January 2019 Badr Al Samaa Group of Hospital Oman • • • • • • • • • • • Management of out patients and inpatient, Mediator between Doctors and patients and between insurance, company delegates. Educating patients regarding hospital policies and MOH regulations. Closely working with front office and other medical and non medical management. Managing the registration and recording of patients details in HMS Direct interaction with patients and bystanders for their medical needs Conducting group discussion between Doctors and patients when needed Detailed study of patients past and present medical hisotry Providing support to all other departments especially to the Doctors for making reports and refferals when needed Attending confrences and seminars conducted by MOH and other Private hospitals on customer relation and management Conducting monthly meetings with management and staff for the department upgradtion Administrator and Counselor August 2014 to December 2015 Active Minds (Psycho Social Center) Kerala, Inida • • • • • • • General administration of the Center. Management of staffs, Training of staffs, Marketing, Counseling of families and children. Corporate relations and fund raising Record & Report information about Clients and ensure effective communication and team meetings. Work in a team, contributing to effective team working and participating in reviews of day to day activities. Conduct team meetings and evaluation of the activities Provide counseling service to clients and staff Social Worker and Counselor • • • • • • August 2012 to July 2014 Support and guide students on personal matters, including stigmatization, scapegoating, labeling, selffulfilling prophecies, bullying, substance abuse, challenging behavior and relationship difficulties. Empower students, parents and school staff to access available opportunities and resources to fully develop each student’s learning potential. Act as liaison with students, parents, school staff and community resources. Work within a multidisciplinary team. Record & Report information about Clients and ensure effective communication and team meetings. Conduct team meetings and evaluating the activities of the students. PROFESSIONAL QUALIFICATION Master In Social Work ( Specilized in Medical and Psychiatry) MA College, Ramapuram, Kerala, India. (MG University, Kottayam 2015) Bachlor of Arts in Philosophy UC College, Aluva, Kerala, India. (MG University, Kottayam 2012) I T SKILLS Operating Systems: Windows 10, 8, 7, Vista, XP Packages: MS Office,( MSWord, Excel and Power point) LANGUAGE PROFICIENCY English: Full Professional proficiency Arabic: Professional Proficiency Hindi: Full professional Proficiency Malayalam: Native proficiency. Reference available on request