Bimal Manoj

 BIMAL MANOJ About me: I am an experienced data entry professional with more than 5 years of experience in managing large volumes of information accurately and efficiently. With strong attention to detail and excellent organizational skills, I consistently deliver high‑quality results while meeting tight deadlines. I am proficient in various data entry tools and software, comfortable working with spreadsheets and databases, and committed to maintaining data integrity in every task I handle. I approach every project with reliability, focus, and a strong work ethic. Skills and Experience: Customer Advisor Data entry Concentrix Technologies, Nova Scotia, Canada (02/2021-02/2025) • Inputting customer and account data from source documents within time limits. • Compiling, verifying accuracy, and sorting information to prepare source data for computer entry. • Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output. • Responding to queries for information and access relevant files. • Maintaining customer confidence and protecting operations by keeping information confidential Customer support Chat specialist Amazon development Centre Coimbatore, India(05/2018 – 01/2019 ) • interacted with customers to handle complaints, process orders, and provide information about Amazon's products and services through online chat. • Addressing concerns and complaints in a professional manner to ensure satisfaction. • Logging and documenting interactions and resolutions in Amazon’s system for future reference. • Maintaining up-to-date knowledge of company policies, new product launches, and changes in service offerings to assist customers accurately. Education: Btech- Chemical engineering -) Amal Jyothi College of Engineering Mahatma Gandhi University