BIMAL MANOJ
About me:
I am an experienced data entry professional with more than 5 years of experience in managing large volumes of information accurately and efficiently. With strong attention to detail and excellent organizational skills, I consistently deliver high‑quality results while meeting tight deadlines. I am proficient in various data entry tools and software, comfortable working with spreadsheets and databases, and committed to maintaining data integrity in every task I handle. I approach every project with reliability, focus, and a strong work ethic.
Skills and Experience:
Customer Advisor Data entry
Concentrix Technologies, Nova Scotia, Canada (02/2021-02/2025)
• Inputting customer and account data from source documents within time limits.
• Compiling, verifying accuracy, and sorting information to prepare source data for computer entry.
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
• Responding to queries for information and access relevant files.
• Maintaining customer confidence and protecting operations by keeping information confidential
Customer support Chat specialist
Amazon development Centre Coimbatore, India(05/2018 – 01/2019 )
• interacted with customers to handle complaints, process orders, and provide information about Amazon's products and services through online chat.
• Addressing concerns and complaints in a professional manner to ensure satisfaction.
• Logging and documenting interactions and resolutions in Amazon’s system for future reference.
• Maintaining up-to-date knowledge of company policies, new product launches, and changes in service offerings to assist customers accurately.
Education:
Btech- Chemical engineering -)
Amal Jyothi College of Engineering
Mahatma Gandhi University