Billy Jane Dellosa

Billy Jane Dellosa Customer Service Representative | General Virtual Assistant-Davao City, Philippines I have catered to a diverse range of clients in industries such as food service and delivery, online shopping, marketing, communications, and insurance. My main task was to develop and implement effective techniques for responding to customers and thus promoting their satisfaction, including through chat, and email. In addition, I have gained a significant understanding of e-commerce platforms, including experience in the product listing and technical support. Work Experience Customer Service Representative Email Support Representative Six Eleven Global Teleservices | January 2015 - May 2017 VXI Global Holdings | September 2018 - March 2020 Customer Service Representative which provides accurate assistance to the international clients regarding the purchased orders Email Support Representative for US - based Ridesharing Company Document Review Conectys | August 2020 - October 2020 Identity Marketing Platform that identifies and acquires consumer tribes like military, students and teachers with specialized offer Skills Summary Filipino Virtual Assistance | FVA Academy Freelancing Course Data Entry Transcription Appointment Setting and Calendar Management Forms and File Management Customer Service Graphics Design Course