Billy J. Cannon
Dallas, TX
- | -https://www.linkedin.com/in/billycannon38/
Project Management | Vendor Relations| Data Analytics
Meticulous, results-driven Project Manager able to oversee all facets of complex technical projects to guarantee quality execution. Exemplary, versatile leader able to ensure office and field personnel are held accountable for scheduling, budgetary, and safety requirements while guaranteeing workmanship and customer service that exceeds expectations. Keen negotiator recognized for identifying the most talented, qualified subcontractors/vendors and cost-effectively acquiring their services. Qualifications include B.A. in Criminal Justice, Minor in Forensic Applications of Science & Technology from the University of Texas at Arlington.
Selected Highlights
Served as point-of-contact for customers and represented AT&T throughout the entire project lifecycle. Successfully executed $4,500,000+ in projects over 24 months.
Gathered client requirements, gauged project scope, and worked to actively mitigate project risks via sound financial data analysis. Coordinated 15 team members to ensure project alignment and transparent communication.
Wrote and distributed bid packages for customer RFPs. Aligned business objectives with variable technology solutions.
Integrated structured project management methodologies into all company projects to consistently execute 100% of all defined business objectives. Maintained positive relationships with stakeholders and upper-level executives.
Consistently met and surpassed monthly sales goals of opening and retaining 45-55 accounts. Supported departmental team members by offering excess accounts to them. Instrumental in enabling the bank to satisfy its financial objectives.
Core Competencies
Data Analytics
Risk Management
Project Management
Vendor & Contract Management
Capacity Planning
Supply Chain Organization
AP/AR
Team Leadership
Negotiations
Earned Value Management
Excel Pivot Tables and Formula Functions
Administrative Support
Word Formatting and Template Building
Customer Relations
PowerPoint Presentation Design, Charts, and Graphs
Professional Experience
C&S development services | Weatherford, TX | 2021-current
Construction Superintendent
Leading and managing the on-site construction team
Coordinating and overseeing all work on site
Coordinating schedule and budget, and ensuring adherence to these
Ensuring safety and quality standards are met
Following projected timeline to ensure milestones are met
Maintain records for site personnel such as daily field reports, field orders, and RFI’s
SYNRGO | DALLAS, TX |-
Implementation Specialist
Communicate with internal stakeholders and to the external clients
Test integrations end to end using Synrgo software
Update client information and manage multiple projects in Salesforce software
Work with the Sales and Implementation team to seamlessly onboard new programs/services with both partners and clients
Work with clients to create a project timeline and plan to that align business objectives within the applicable platforms
Become an expert on the SYNRGO software and train clients with varying levels of sophistication
Manage configurations and setups within the SYNRGO software, and any other relevant networks (if appropriate)
Provide excellent customer service, both by email and phone, to ensure the best onboarding experience
Manage multiple projects and moving parts within the onboarding process with multiple clients
Provide weekly updates to applicable stakeholders on any issues surfaced, onboarding status, and all other client needs
AT&T | Dallas, TX |-
Global Project Manager
Managed all facets of eight customer-facing implementation projects/programs valued at up to $4,500,000 while aiming to foster long-term business relationships acting as single point of contact throughout entire project lifecycle.
Created Pivot Tables based on client data to perform daily and weekly analysis on various project progress.
Utilized VLOOKUP to be more efficient in identifying clients with targeted attributes to support sales goals and reach deadlines.
Used Excel to record and track client’s data and progress as a living, breathing document.
Gathered client requirements, monitored and controlled project scope, and worked to actively mitigate project risks via sound financial data analysis. Coordinated 15 team members to ensure project alignment and transparent communication.
Managed 8-12 vendor contracts at any given time. Enforced vendor accountability for quality, punctuality, and accuracy of deliverables against strict timelines while cost-effectively reducing company spend through negotiations.
Wrote and distributed bid packages for customer RFPs. Aligned business objectives with variable technology solutions.
Integrated structured project management methodologies into all company projects to consistently execute 100% of all defined business objectives. Maintained positive relationships with stakeholders and upper-level executives.
Acted as the technical/analytical expert on the project team. Prioritized client advocacy and addressed customer concerns to increase their satisfaction with final deliverables by 100%.
Implemented continuous improvement initiatives to enhance overall project team efficiency.
Professional experience with Microsoft Excel, PowerPoint, Outlook, and Word, and functional experience with proprietary Project Management Software.
Ashton Podiatry | Dallas, TX |-, 2018
Doctor’s Scribe
Led a 10-person team and prioritized financial and customer service objectives to further the company’s long-term goals.
Performed a range of secretarial duties such as recording medical notes for 40-60 patient visits per day. Organized notes neatly for internal company documentation.
Assisted with sterile procedures, drew blood, administered injections, and handled inventory control/management.
Promoted continuous improvement techniques to streamline operations and boost efficiency.
Executed cross-functional duties including supporting four other departments. Worked ad hoc assignments when necessary.
OrthoTexas| McKinney, TX |-
Administrative Assistant
Received progressive experience while becoming competent in the duties of three to four additional positions and adapting to two company mergers. Entrusted to administrate all medical records and facilitate regulatory compliance for 30-plus employees.
Communicated with 40-75 clients daily to collect co-pays, aging balances, and surgery deposits in a professional, courteous manner.
Prepare, organize, and complete incoming medical records requests while adhering 100% to patient confidentiality guidelines.
Regularly handled $10,000-50,000 in payment posting and Accounts Receivable duties.
Noted supply shortages and purchased office equipment to facilitate smooth workplace operation.
First Convenience Bank| McKinney, TX |-
Personal Banker III
Consistently met and surpassed monthly sales goals of opening and retaining 45-55 accounts. Supported departmental team members by offering excess accounts to them. Instrumental in enabling the bank to satisfy its financial objectives.
Provided excellent physical/remote customer service. Responded to 10-plus daily messages via phone/email regarding queries and bank services. Improved overall client satisfaction.
Efficiently and accurately provided account services/transactions to diverse customers including receiving deposits, loan payments, cashing checks, issuing savings withdrawals, and recording nighttime deposits.
Upsold bank products/services to exceed quotas 10-25%. Assessed customer needs and communicated the benefits of new bank products to them to close the sale.
Excelled at bank referrals and customer surveys in a fast-paced environment that demanded attention to detail.
ADditional Experience: Aldi – Store Associate (2018), Major League Baseball – Data Operations (2007-Present)
Additional Credentials
Technical Skills
Platforms: Windows NT/2000, Mac OS
Utilities: Microsoft Office Suite, focused on Microsoft Excel, PowerPoint, Microsoft Word, and Outlook.
Software: Centricity, AS400, GameDay, DakStats
Education
Professional Development
University of Texas at Arlington – B.A. in Criminal Justice, Minor in Forensic Applications of Science & Technology (2019)
Weatherford College – A.A. in Criminal Justice (2017)
LinkedIn – Business Analysis Foundations, Building High-Performance Teams, Business Analysis Foundations: Fundamentals, Communication Foundations, Improving Your Focus, Leadership Foundations, Leading and Working in Teams, Writing with Impact, 5 Ways to Control Your Time, Business Analysis Foundations: Competencies, Critical Thinking, Decision-Making Strategies, Problem Solving Techniques, Strategic Thinking (2019)
Volunteerism
AT&T Veterans, Frisco Miracle League, Keeper of the Game, Anna Youth Sports Association (Youth Soccer Head Coach,-)
Interests
Guitar (acoustic and electric), woodworking, baseball, traveling, family time
Major League Baseball – Media & Game Day Operations (2007-Present)
I have worked in professional baseball for 15 seasons, splitting time between two teams. I successfully recruited a solid core of team players to run the press box and game-day operations for the Frisco RoughRiders. I regularly went above and beyond my job duties by assisting visiting scouts and giving guided tours of the press box.
Input play-by-play information for the Texas Rangers’ MLB.com app.
Field Time Clock operator for commercial breaks and pace of play purposes.
Baseball Tracking System operator for television and broadcast on-screen graphics.