Bill Vercide

Bill Vercide BPO, Call Center Build Out/Set-up, Real Estate, VOIP Systems, Business Development, Sales & Marketing, Recruitment- Summary Self-driven and motivated, very people person, creative, and passionate for the best quality of results. Specialties: Business Development, Sales & Marketing, Recruitment, BPO, Call Center Build Out/Set-up, VOIP Systems, Branding and Advertising, Events Experience Owner/ President at FLOODGATES CONSULTANCY October 2011 - Present (5 years 3 months) Floodgates Consultancy, born to an idea of partnering and connecting the right service providers and suppliers with the companies who have service requirements and needs. To grow mutually the relationship, to reach efficient desired exposure, and to effectively generate profit. We create a business connection that seeks success. We're confident that with our experience in professionally managing projects, events and programs, Floodgates Consultancy is a plus for your team. We ride to delivering results with our commitment. Business Development Manager - CRM & BPO Projects at CRMWorks ASIA May 2012 - May 2013 (1 year 1 month) CRMWorks Asia Inc., is the Philippine partner for Sugar CRM in the Asia Pacific Region. Responsible to provide technical support and build customizations for Sugar CRM developments and requirements. The company also provides professional consultation to companies with CRM or other software needs and helps in creating an complete solution to match an effective service for its clients. When Bill became part of the team, he opened up the company's opportunity to a wider space for service in the BPO spec. CRMWorks Asia now has a growing contact center department that offers cutting edge software tools and professional service. He is now handling several accounts on BPO works and projects. There is value service in how Bill operates. This is on top of finding and getting, and keeping clients for life for CRMWorks Asia and SugarCRM. Bill keeps an open mind and thinks out of the box. He is a good partner to work with. Get in touch and get served. Business Development Manager - UK at Taking You Forward Inc. Page1 June 2011 - October 2011 (5 months) Marketing Director at Colored People Solutions Inc. September 2007 - October 2011 (4 years 2 months) This advertising and promotions company was started to handle events and promotions for local clients. There is more to it now as we expanded to cater management and training consultancy for Sales. We can also lay-out a build out plan for Call Centers. We have a team of right brainers able to provide the best concepts and models for your Call Center needs. Contact us for your concerns and we will be here to listen to you and bring your ideas to life. Managing Director at eAsiatech Solutions July 2010 - June 2011 (1 year) This was a very productive journey in my career. I managed the center and at the same time handled marketing for it as well. In my time we were able to enjoy several contracts from clients and run it successfully. This allowed the center to run two productive shifts. At present, the center is growing and is carrying on with processes and systems I helped placed. It was a challenged to move on but the benefits were mutual. Operations Manager at RA7 SYSCOM CONTACT SOLUTIONS December 2009 - May 2010 (6 months) RA7 SYSCOM CONTACT SOLUTIONS is a company under RA7 GROUP OF COMPANIES. It operated a call center in Cebu City and had 50 seats initially. My job was to manage inbound and outbound programs for clients we had for the company. We serviced in virtual assistance, data encoding, data mining, lead generation and appointment settings programs. I have worked here to provide a happy experience for our clients and rendering quality and top notch performance. The main goal was to give excellent service at a very good price. Account Manager at eAsiatech Solutions August 2009 - December 2009 (5 months) Business Development Officer at Global Sky Inc. February 2009 - July 2009 (6 months) The project here was on consultancy for the center to get the system, and structure placed and for campaigns to be acquired. In the period that I was there I provided strategies in implementing programs and making them successful. It was a very short project but it gave the center a whole lot of difference in operating the business. It was successful. Skills & Expertise Event Management BPO Page2 Call Center Lead Generation Consultancy SugarCRM Marketing Strategy Call Center Development Analytics Sales Purchasing Financial Services CRM Start-ups Strategy Business Development Outsourcing Strategic Partnerships Call Centers Customer Acquisition Web Marketing Direct Marketing Executive Management Business Strategy B2B Management Professional Services Training Advertising Marketing E-commerce Account Management Inbound Marketing Email Marketing Contact Centers Telemarketing SaaS Online Lead Generation Customer Retention PPC Marketing Automation Program Management Online Marketing B2B Marketing SEM Affiliate Marketing Customer Experience Page3 Business Process Outsourcing (BPO) Business-to-Business (B2B) Education Baptist Theological College B. S. Theology, Theology, 1996 - 1998 Interests Management and Sales Training, Outdoor, Basketball, and Community Outreach. Page4 Bill Vercide BPO, Call Center Build Out/Set-up, Real Estate, VOIP Systems, Business Development, Sales & Marketing, Recruitment- 8 people have recommended Bill "Recently, Bill and I began working together to get a campaign up and running. Within a few days I realized that he is genuine, kind, and as honest as they come. A long time ago I learned that it is best to walk softly and carry a big stick. Although, the customer is always right, Bill is a man that continues to walk softly with a big stick resting on his shoulder no matter what comes his way. He choses to work with me in the 13th hour of his work day, rearranges his schedule to meet those of his business partners and is willing to keep an open mind to new ideas. I aspire to earn his business for years to come. Brian Rube Business Development Consultant Godspeed Marketing Corp" — Brian Rube, was a consultant or contractor to Bill at FLOODGATES CONSULTANCY "Bill Vercide is one of the most uniquely qualified and motivated individuals I've ever had the pleasure to work with in this industry. There is no such concept as maybe, can't be done, or I'll do it later with Bill. This is precisely why Bill has elevate himself in such short time respective to our industry, to becoming an industry leader from a call center representative. You're the Best Bill!!" — Benjamin Lord, managed Bill indirectly at FLOODGATES CONSULTANCY "I am very lucky to meet Bill on Linkedin. I never met a warm and friendly person like Bill in my life as of today. He is a good friend, instructor, adviser and the most importantly he is a valuable person on BPO business. He demonstrated a high degree of expertise and his communication is clear and immediately actionable to any business. He is the man of a gem and I will maintain my relationship with Bill forever because he is a good human being. I wish him every success in his life. Warm regards Mate." — Arif Iftekhar, was with another company when working with Bill at FLOODGATES CONSULTANCY "Bill sure put the "B" on BPO. Keep it coming Bill." — Jihan Alfar, was a consultant or contractor to Bill at CRMWorks ASIA "Bill is my go-to guy for anything BPO-related" — Christian Riconalla, was Bill's client Page5 "Bill is a real go getter, he was able to find and close accounts quickly and successfully. He knows his stuff and is an excellent resource for anything BPO related. If you need anything regarding your BPO needs he is the point person to go to." — Paul Michael Briones, was with another company when working with Bill at Taking You Forward Inc. "Worked with Bill first as my client afterwards as a consultant - great step-up guy who delivers. Good luck!" — Alexander Bisuna, was a consultant or contractor to Bill at eAsiatech Solutions "" — Michael Sabater,MBA, was Bill's client Contact Bill on LinkedIn Page6