Biggirl Nwabuachi Adindu Wodu

BIGGIRL ADINDU-WODU Administrative Virtual Assistant-, -, Rivers linkedin.com/in/biggirl-adindu-wodu State, Nigeria, PROFESSIONAL SUMMARY: A certified and result driven professional virtual Assistant having over 4 years of experience in customer service, administrative support and education with expertise in calendar management, appointment setting, travel planning, data entry and online chat support and a hands-on training from Career Crafters Academy. I have proficiency in managing tasks remotely using tools such as Google Workspace, Asana, Trello, Monday.com and HubSpot. Known for excellent communication, time management and paying keen attention to details. I am actively pursuing remote opportunities where I can contribute to team success through dedication and a proactive approach. SKILLS AND COMPETENCIES:         Excellent Communication Empathetic Skills Active Listening Time Management Organizational Skills Problem-solving Attention to Details Adaptability         Email Management Appointment setting Calendar Management Data Entry Travel Planning CRM Management Lead Generation Online Chat Support WORK EXPERIENCE: Administrative and Client Support Career Crafters Academy, Remote | April 2025 - present  Assisted clients with calendar management, meeting scheduling, and inbox organization using Google Workspace tools.  Responded to client inquiries professionally via email and messaging platforms, ensuring clear and prompt communication.  Maintained client databases and handled simple data entry tasks using Google Sheets and Excel.  Provided support with customer follow-ups, on-boarding procedures, and documentation. Data Entry & Chat Support: Contract Basis Orion Edge Solutions | 2023 - 2024  Managed high-volume data entry tasks ensuring 99% accuracy across all records.  Collaborated with cross-functional remote teams to resolve client issues, escalate technical concerns, and ensure seamless customer journeys. Customer Support Specialist M .O. D, Remote | Jan. 2021 - March, 2022  Delivered timely and professional customer support via phone, email, and chat for clients seeking international testing services.  Provided clear guidance on service features, test options, scheduling, and pricing, ensuring clients selected the most suitable testing path. EDUCATION: Master of Art: Diplomacy And International Studies, February, 2024 Ignatius Ajuru University of Education, Port Harcourt - Rivers State. Bachelor of Art: History And International Relations, October, 2018 Federal University Otuoke - Bayelsa State. TRAININGS/CERTIFICATIONS: Intensive Virtual Assistant Training: Career Crafters Academy | 2025