Bifugha Tamaraebimobare Deborah

I am a dedicated Virtual Assistant and Customer Support Specialist who enjoys helping businesses stay organized, responsive, and stress-free. I understand how overwhelming daily operations can become when emails pile up, leads go cold, and customer messages go unanswered. My role is to step in, bring structure, and make things run more smoothly.

I support business owners and teams by handling essential tasks such as email management, scheduling, lead follow-ups, CRM updates, and customer inquiries. I work in a calm, organized, and consistent way, making sure nothing slips through the cracks. When systems are clear and communication is timely, work becomes easier—and that’s the environment I help create.

Customer support is an area I genuinely enjoy. I communicate with patience, clarity, and professionalism, whether I’m responding through chat, email, or phone. I focus on listening carefully, resolving issues promptly, and ensuring customers feel valued. Positive customer experiences build trust and long-term loyalty, and I take pride in being part of that process.

As an appointment setter and lead support assistant, I help keep sales pipelines active and organized. I follow up with prospects, confirm meetings, manage calendars, and ensure leads are properly tracked. This allows business owners to focus on closing deals and strategy without worrying about missed opportunities or poor follow-ups.

I am comfortable working with tools such as Zoho CRM, HubSpot, GoHighLevel, Google Workspace, Trello, ClickUp, Asana, and customer support platforms like Zendesk and Freshdesk. I adapt quickly to new tools and processes and always aim to follow instructions carefully and accurately.

I value reliability, clear communication, and attention to detail. I show up on time, manage my tasks responsibly, and keep clients informed. I enjoy being part of a team, supporting operations behind the scenes, and contributing to steady business growth.

If you’re looking for a dependable assistant who brings order, clarity, and consistency to your daily operations, I would be happy to support your team.