Bienvenu Degunenon Kpohalande

Bienvenu Degunenon Kpohalande

$8/hr
German speaker CSR with 4 years experienced
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Cotonou, Cotonou, Benin
Experience:
4 years
About

HELLO DEAR MANAGER, I AM A FREELANCER, WITH BACHELOR

DEGREE.

*I AM LOOKING FOR A REMOTE CSR. I AM FLUENT IN GERMAN, FRENCH, ENGLISH B1. I HAVE 4 YEARS OF EXPERIENCE IN AFTER-SALES SERVICE I have my call center at home in Benin.

**I am a freelancer, I am looking for a new collaboration on projects such as after-sales service or concerns on the phone, tickets in the mail. I have 4 years of experience in outsourcing business processes on different projects at home as a customer service representative, German after-sales manager.

*We use tools like: **

*Shopify for order update or tracking

*Aircall

*BanbooHR

*Gorgias

*Slack **

*Adversus outgoing inbound call. Mail

*Orbio world online store

*Billbee ...etc

*I speak French C1, German B2, my English B1, telephone voice note I can write in English on orders in the database.

Please, I am looking for a new collaboration as a CSR.

Kind regards

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