Bienose Honour
Lagos state Nigeria | Phone -|-|
SUMMARY
Detail-oriented and tech-savvy Administrative Virtual Assistant with experience in data entry, email and
calendar management, and task coordination. Adept at using remote collaboration tools such as Google
Workspace, Microsoft Office 365, and project management platforms like Trello and Asana. Committed to
enhancing operational efficiency in fast-paced environments.
WORK EXPERIENCE
Supreme Medical Center
Administrative Assistant
Lagos State
Aug 2023 - Present
Managed executives' calendars and email communications by utilizing Google Calendar and Gmail to
schedule meetings, set reminders, and prioritize emails efficiently, improving scheduling accuracy by 30%
and reducing email backlog by 50%.
Organized and maintained digital files and records by implementing a structured cloud-based filing system
using Google Drive and Dropbox, increasing document retrieval speed by 40% and enhancing workflow
efficiency.
Assisted in project coordination and task management using Trello and Asana to track deadlines, assign
tasks, and monitor progress, ensuring that 95% of projects were completed on time with minimal followups.
Processed expense reports and maintained financial records by utilizing Excel to track expenses and
ensure compliance with budget guidelines, improving financial tracking efficiency by 20%.
Provided customer support and inquiry management by handling client queries via email and chat,
ensuring prompt responses and resolution, achieving a 98% customer satisfaction rate.
Bklassic Clothier
Virtual Assistant/Social Media Manager
Lagos State
Jan 2023 - Jul 2023
Provided social media support by creating and scheduling content, designed graphics using Canva, and
scheduled posts via Buffer, boosting client engagement by 25% through consistent posting.
Conducted data entry for client databases by entering and verifying large volumes of data using Microsoft
Excel and Google Sheets, achieving 99% data accuracy and minimizing client reporting errors.
Assisted with research and report preparation by compiling data from various sources and creating reports
using Google Docs, improving reporting efficiency and accuracy by 30%.
Handled appointment scheduling for clients using online scheduling tools to set appointments and send
reminders, reducing missed appointments by 40%.
SKILLS & EXPERTISE
Skills:
Administrative Support: Calendar scheduling, email communication, travel planning
Technical Proficiency: Google Workspace, Microsoft Office 365, Slack, Zoom
Project Coordination: Asana, Trello, ClickUp
Data Management: Accurate data entry, record-keeping, cloud-based documentation
Customer Communication: Professional email handling, time management
Social Media Management: Canva, content scheduling, basic analytics
EDUCATION
Delta state university abraka
Bachelor of Science: Accounting and Finance
Delta state
Graduation Date: Oct 2021
CERTIFICATION
Virtual Assistant Certificate – ALX Africa
Social Media Management Certificate – HubSpot
