Bibina Nikhil

BIBINA NIKHIL, MBA Toronto, Ontario - |-LinkedIn: https://ca.linked.com/in/bibinanikhil Analytical-thinking and innovative Human Resources Professional with over 10 years of experience in Technical Talent Acquisition, In-house Recruitment, Workforce and Resource Management. Successfully leveraged strong client management skills and business acumen in closing challenging roles in corporate and agency environment. In-depth experience and expertise in leading, assembling teams and managing consultants for multiple high-impact projects. Demonstrate excellent interpersonal and leadership skills in dynamic environments with continually shifting priorities to deliver results. Expertise on sourcing on LinkedIn, Github, StackOverflow, Facebook and other social networks: Sourcing Automation; Diversity Sourcing; Building Candidate Engagement Sequences and Sourcing Strategy. AREAS OF EXPERTISE Talent Acquisition & Management Sourcing and Recruitment Demand & Supply Management Utilization & Bench Management Client & Result Oriented Advanced Excel and Reporting Negotiations Leadership Problem-Solving & Conflict Management Mentoring & Training Data & Trend Analysis AmazingHiring [Technical Sourcing Certified] PROFESSIONAL EXPERIENCE Nexus Systems Group, Toronto, ON February 2018 – March 2020 Talent Acquisition Specialist & Team Lead Act as the Recruitment Expert and Lead, responsible for managing end-to-end full cycle recruitment, leading the hiring of skilled professionals in a high-volume environment Expert in fulfilling Technology and Business-based roles for Banking, Financial, Capital Markets, Insurance, Consulting, and Telecom clients, including TD Bank, BMO, Scotiabank, Sunlife, Manulife, RSA, Northbridge, Home Depot, CGI and Bell Involved in designing recruitment strategy and participate in client intake calls with hiring managers Exceptional head hunter sourcing niche talent via referrals, Application Tracking Systems (ATS – Bullhorn CRM), online talent pools across LinkedIn Recruiter, Indeed, Monster and social networks Effectively evaluate and assess sourced candidates, negotiate job terms, salaries while maintaining an ongoing relationship for successful hires Accountable for meeting established performance targets and providing a high-quality candidate experience throughout the recruiting cycle Placed senior-level professionals on contract and permanent positions, including IT Director, Program Managers, IT Project Managers, PMO, Business Analysts, System Analyst, Data Analyst, IT Analysts, UX /UI Developers/Designer, Digital Product Designers, Product Managers, Data Scientist, Technical Architects, Software Developers( Java, Python, .Net), DevOps Engineers, Cloud, Infrastructure Architects, Data Integrator, Test Managers, QA Analyst and Technical Support Consultants Expert user of Vendor Management Systems (VMS) like SAP Fieldglass Mentored and trained junior recruiters and new consultants on processes and client expectations CSI Consulting Group, Toronto, ON April 2017 - September 2017 Talent Acquisition Specialist Managed end-to-end recruitment desk for Wipro leading full lifecycle IT recruitment and account management Consulted end-clients like TD, Bell and GTAA to coordinate interviews, provide feedback, and present offers Managed and supported two recruiters as the Team Lead; allocated jobs based on client priority and utilized their resourcing skills/strengths for efficient and productive coverage in a high-volume and time-sensitive environment Used various job portals, including Monster, Workopolis, Indeed and LinkedIn, as well as referrals and Vendor Management Systems to source and manage candidates Monitored and reported team’s performance on a weekly basis Handled all the IT Technologies involving combination of complex skill sets and rare technologies like- Mobile Development/Architect, Cloud Development/Architect, Automation & DevOps Engineering, UX /UI Development, Digital Product Designers, Product Managers, Data Scientist, Big Data, Data analytics, Business Intelligence/Data Warehouse, ETL, Java/J2EE technologies, Enterprise Architecture, C++/C#, .NET, MDM, Mainframe Testing, Security, Infrastructure Planning, Business Systems Analyst, QA Manual and Automation, Selenium Testers, Oracle EBS, Oracle Fusion/Cloud, FileNet, Blueprism – RPA, Infrastructure Architects Bell Canada (The Createch Group), Toronto, ON August 2016 - March 2017 Corporate Recruiter (Contracted Through SAPSOL) Responsible for end-to-end recruitment lifecycle from initial intake to sourcing, screening, candidate selection, rate negotiations, and presenting the offer/contract Hired for contract and full-time roles for Bell and its clients Extensively worked on Federal positions across Canada for high-pressure and hard-to-fill requirements Utilized various jobsites, including Monster, Indeed and LinkedIn to attract niche candidates Prepared and managed daily, weekly and monthly reporting on key indicators of performance (KPIs) leveraging advanced MS Excel Good understanding of IT technologies and support positions, handled IT Technologies involving SAP (ABAP, FICO, SD, MM, PP, S/4HANA, SAP Security, SAP Project Manager), Java, DevOps Hexaware Technologies Ltd. January 2008 - February 2016 Manager, Resource Management Group (2012 – 2016) As an experienced Resource Manager, ensured objectives and deadlines were met, diffused conflict with creative problem-solving, tact and diplomacy to collaborate effectively with cross-functional teams Led a team of two, managing deployment of over 2500 consultant and ongoing requisitions, to achieve their targets with minimal escalations Achieved the highest number of placements (in-house and External) within the team (630 hires in 12 months), while maintaining internal SLAs leveraging bench resources, upcoming/forecasted project release consultants, new graduates, grade mix planning and strategy Optimized Account/Unit utilization by making proactive staffing decisions based on available consultants; planning forecast for releases and rotation cases Effectively managed projects with competing deadlines and priority, such as, Monitored and tracked management resource utilization (planned vs. actual) and resource utilization after allocation (scheduling) vs. productivity (actual billed). Leading weekly calls with business owners to foster efficiencies in staffing Monitored the unbilled count on a weekly basis, reducing bench consultants by reskilling, training and career counselling. Empowered and influenced senior management to plan and make effective decisions by creating MIS reports and generating relevant insights & trends using advanced Excel Involved in developing strategic business plans and successfully implementing them to achieve organisation goals involving metric reporting, compliance requirements Deputy Manager, Resource Management Group (2008 – 2012) Managed the entire resume database and competency data for around 6000 technical consultants and created processes for periodic updates to maintain relevancy of the data Supported resource management for 4 units, overseeing the deployment, utilisation of over 1500 consultants, involving metric reporting, Resolved staffing conflicts by identifying different staffing alternatives, negotiated with Account Managers/delivery leads Led the orientation sessions for new hires; mentored and trained new recruits across units Responded to RFI, RFP and RFQ queries supporting presales and sales teams Drove automations to save users’ time, reduce duplications, enhance processes of Resource Management portal/tools, by collaborating with the technical & IS teams Routinely passed all compliance requirements, internal/external audits with strict adherence to processes and documentation Capgemini May 2005 - January 2008 Corporate Technical Recruiter Managed and closed an average of 15 requisitions weekly, leading end-to-end recruitment lifecycle, including sourcing; pre-screening resumes; conducting technical tests, preliminary interviews and salary negotiations; finalizing candidates; sending offer packages; and on-boarding Developed strong working relationships with account managers and hiring managers Created effective and accurate job descriptions Ensured additional sourcing avenues were available by liaising with external vendors, leading high-volume recruitment drives Built a Flexcube practice from ground up Successfully hired for positions on various technologies (legacy, distributed, client server, production support, IT support, business roles) and niche skills (Flexcube, BPM - Pega, Chordiant, FileNet, ColdFusion) Managed a team of sourcing resources and mentored them Maintained high offer-to-joining ratio leveraging strong sales pitch, consistent follow-ups and efficient candidate engagement practices EDUCATION Master of Business Administration [Personnel Management]*, University of Pune, India Bachelor of Science [Geology]*, University of Pune, India *Equivalent to Canadian MBA and BSc per World Education Services CERTIFICATION AmazingHiring [Technical Sourcing Course] - 2020 PROFESSIONAL AFFILIATIONS Working towards CHRP Designation AWARDS & ACHIEVEMENTS ACE Awards for the months of January 2011 and March 2012