Bibek Praharaj

BIBEK PRAHARAJ New Delhi Mobile :-,- Email :-- CAREER FOCUS To excel and achieve a position in a progressive organization offering stability and potential for advancement into middle management. Ability to work under the pressure of deadline. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Skills  Team Management  Friendly and helpful  Strong domain knowledge in Retail-IT  Desktop Technical Support  SQL  Help Desk administration  MS-Office TOTAL EXPERIENCE: 26+ YEARS 2. Help Desk Incharge Fabindia Overseas Pvt. Ltd ,New Delhi           Sept’2003 - Aug’2020 Technologies / Software used: Oracle 10G, SQL Server 2012 (Express and Standard), Windows Server 2003/2008, Windows XP, Windows Vista, Windows 7, Microsoft Office 2016 JOB RESPONSIBILITY Trained the new recruited users so they should be able to do work as fast as possible. Attended different lectures of specialist which helps to increase efficiency of users. Provided/Providing key inputs on operational as well as yet to deliver aspects of the ERP system at the time of SRS with Wipro & later Netprophets Global. Through testing different module of ERP like, POS, B2B, MFG, Procurement, PLM, WMS, Reports & coordinate the development team do the necessary changes which enable user effective & user friendly. Active involvement in deployment, roll out ERP Application . Assistance to store users regarding their day-to-day problems ( 300+ Stores , PHs,CWH, NWH, DCs , MRWs, PCs & stores in abroad) Maintaining proper Log/Tracker for issue relate to ERP & rectifying those with the help of developer team. Delegating works among the team member and discuss the performance of team members with HOD. Solve Networking, Windows, Desktop or any Software issue rather than the ERP at all Store, Ware House and Corporate office users. SQL Server installation/re-installation, manage and doing Server periodic maintenance work. 1 3. Computer Engineer Naval Public School (Run by Indian Navy Education Society) New Delhi .      Nov 2000 - Sept’2003 JOB RESPONSIBILITY As in-charge of Computer Dept., I am solely responsible for managing all Computers, UPS, Printers, Scanners etc. as well as other electronic equipment held in School. Planning whole Network Architecture, Installation of Software on NT-Server, allowing accessing permission to Users, A secure Backup system, educational S/W for school etc. Responsible Maintenance, Up-gradation, software installation required time to time. Conducting special training from time to time for teacher & Staffs of N.P.S about Computer Studies. Responsible for preparing Analysis Report on Computer Education, I.T. Budget etc. 4. E.D.P. Manager EXCEL INDUSTRIES, (Mfg. Co. Fire Extinguishers), New Delh. May’2000 - Nov’2000 JOB RESPONSIBILITY  Look after the total Computers held in Company in field of H/W, S/W, LAN, Internet and Email Account etc..  Also doing accounting job like extracting exact Debtor/Creditor outstanding report, voucher entry, Bank reconciliation, other accounting statement etc. 5. E.D.P. Officer May’1996 - April 2000 M. J. International Pvt. Ltd., New Delhi JOB RESPONSIBILITY Looking after the total Computer held in Company, in areas of H/W, S/W, LAN, Internet, Email, Lotus CC_Mail, TCP/IP Accounts, Backup system etc.  Handle Accounting Jobs like preparing M.I.S Report in areas of Finance, Marketing, Accounts, Outstanding (DR/CR), and MSOD etc.  Planning & Managing the whole Network Architecture, Installation of Software on Server, allowing W/R permission to Users, Database Backup. Etc.  5 Branch Manager Jetking School of Electronic & Technology,New Delhi   Jul’ 1993 - May’ 1996. JOB RESPONSIBILITY Managing Institute, Administration, Accounts, Publicity etc. Teach 'C', ‘C++, Unix, Cobol, Basic, Windows, Office, Computer Fundamental, DOS, Lotus, dBase, FoxPro, WordStar, Internet & Email. ACADEMIC & PROFESSIONAL QUALIFICATION        Graduate (B.A) from UTKAL University in 1992. A.D.C.P.S.M (Advance Diploma in Computer Programming & System Mgmt) Jetking School of Electronic Technology, New Delhi. Diploma in ORACLE 8 with DEVLOPER 2000 - ET & T (A Govt. of India Enterprise), New Delhi. Diploma in Web Designing New Horizon, New Delhi. SQL MySql For Data Analytic And Business Intelligence - Udemy Online Education 2019 Nina Writing: The Four Levels of Writing Mastery Udemy Online Education 2018 Project Management Fundamentals For Professionals - Udemy Online Education 2018 Date Place : : New Delhi BIBEK PRAHARAJ 2