Experienced Team Manager and a Customer support for over 8 years in the BPO Industry. My experiences include Customer Service and Retention for US Telco ( this made me earned my position as a team manager) ; chat support for a shipping software and antivirus. Also currently working as a Quality Analyst for a US Telco company in the Customer Service dept. I am willing to learn new skills and gain new experiences that will help me become a versatile freelancer in the future. I am open to new jobs and skills I have no experience with guarantee that I am a fast learner
Well versed in the English language,I am also hardworking, enthusiastic and reliable when it comes to getting the results that clients, and as well as customer needs.