Bianca Alissandra Najarro

Bianca Alissandra Najarro 5 Coyoc Street, San Ignacio, Belize CA Phone: - Email:- Education 2020-Present Bachelor’s Degree in Business Administration (Management) University of Belize, Belmopan, Belize CA - Associates in Business Science University of Belize, Belmopan, Belize CA June 2024-Present Professional Experience Junior Accountant Vegas Distributor limited Preparing Bank reconciliations Preparing Monthly Tax Reports Auditing Daily Cash Reports Supervising Cashiers Inventory Checks • • • • • • November 2022- June 2024 Customer Service Officer/ Bank Teller Heritage Bank Limited (San Ignacio Branch) ● ○ ○ ○ ○ ○ ○ ○ January- November 2022 Assist customers with daily financial transactions Reconcile cash drawer by posting/ recording transactions, counting and packaging notes and coin Assist with daily customer Adhere to AML and KYC Policies Maintain customer confidentialilty Preparing accounts while adhering to Central Bank Policies Preparing E-Banking, ATM Cards, Checkbooks Secretary/ Accountant The Sheep and Goat Project (Taiwan ICDF), Central farm, Belize CA ● Preparing monthly ● organizing events ● processing payroll for all employees ● monitor and reconcile petty cash expenses ● preparing meeting minutes ● data entry of animals ● filing of requisition forms, letters, and receipts ● administering sales and preparing related paperwork ● maintaining communication with other companies for procurement of supplies ● answering phone calls and emails relating to the project ● procuring stationery and other necessities for office Oct- January 2021 Customer Service Representative RCC BPO (Citizen’s Bank), San Ignacio Belize CA ● answering 60 calls a day ● assisting customers with questions and queries ● service mortgage loans ● ● ● Solving complex issues in a timely manner Providing accurate information following the company’s policies Maintain good customer relationships May- June 2019 June- August 2018 Store Clerk Green House, San Pedro, Belize CA ● packaged products for sale ● stocked shelves ● cleaned aisles ● assisted customers Nov.- Dec. 2015 Intern BAHA, Central Farm, Belize CA ● secretarial role1 ● answered approximately 5-6 incoming phone calls daily. ● Greeting 3-4 clients daily Skills ● ● ● ● ● Computer Skills (Word, Excel, Access) Typing skills (70 wpm) Attentive Learner Verbal and Written Communication Skills Customer Service Skills Achievements/ Awards- Honor Roll Recipient Sacred Heart College, San Ignacio, Cayo, Belize CA 2013 1st place speller Coca Cola National Spelling Bee- Zone finals, Cayo,Belize CA Community Service April – May 2014 January- March 2020 Volunteer Octavia Waight Center, San Ignacio, Belize CA September 2021 Volunteer Cattails sanctuary, San Ignacio Belize CA Activities ● Basketball Player ● Football Player ● Solving Crossword Puzzles