Bhumika

Senior Engineer with 3.5+ years of

experience as a Microsoft O365

Support Analyst (SharePoint

Consultant mainly). I work on

SharePoint Online, OneDrive, Box,

Exchange, Yammer, MS Teams,

AvePoint, Skype for Business,

Power BI, Miro, Sharegate,

Powershell, Nintex workflow,

Azure, Power Automate. I’ve also

managed L1.5 team for few months

.I do manage rostering of entire

project and claims / allowances/

certifications.

SharePoint Online

➢ Troubleshoot all level(Tier 1 to Tier 5) issues in SharePoint by providing 24*7 support

➢ Creation & development of sites, lists, libraries, subsites, Nintex workflows, webparts, quick links, views

➢ Perform all level Admin activities in SharePoint Online through Microsoft 365 admin center

➢ Work on Azure Active Directory

➢ Experience with Nintex Forms , Power Automate

• OneDrive

➢ Perform Admin activities and troubleshoots all level (Tier 1 to Tier 5) issues

➢ Perform OneDrive Leaver process through PowerShell Scripting

• Box

➢ Single resource for all type of Admin activities

➢ Troubleshoots all level(Tier 1 to Tier 5) issues

• Yammer

➢ Troubleshoots all level(Tier 1 to Tier 5) issues

• Exchange

➢ Creation , modification and deletion of mailboxes (through PowerShell)

➢ Guiding user through the creation of DL

➢ Troubleshoots all level(Tier 1 to Tier 5) issues

➢ Working on Active Directory

• MS Teams

➢ Creation of Team sites(both internal and external)

➢ Creation of channels, managing libraries

➢ Single resource for all type of Admin activities and for troubleshooting all tier issues

➢ Creation and management of internal Tabs

➢ Manage Shift app for internal rostering

• AvePoint

➢ Perform governance activities w.r.t SharePoint

➢ Single resource for all type of Admin activities in offshore Team

• Skype for Business

➢ Provisioning and Deprovisioning of users