I am a Senior Data Analyst with over 9 years of experience in business, product, and operations analytics within SaaS environments. Proficient in SQL, Python, Power BI, and cloud platforms, delivering predictive analytics, ETL pipelines, and executive dashboards. Proven track record of reducing SLA breaches by 25%, improving customer retention by 36%, and increasing funnel conversions by 60%. Strong stakeholder partner, adept at translating complex data into measurable business outcomes.